CARSOME CONSULTANT

Carsome; Kuala Lumpur; On-site; MYR 50,000 - 76,000; Full time

Job summary

Carsome, Southeast Asia’s largest used car e-commerce platform, is hiring a permanent full-time Sales Consultant in Kuala Lumpur. You will engage with walk-in and online customers, use Carsome inventory knowledge, guide buyers from appraisal to financing, and ensure smooth transactions with thorough documentation.

The ideal candidate has sales or customer service experience, excellent listening skills, and a proactive mindset.

Qualifications

• Sales and customer service experience, in areas such as retail, hospitality, or airline industry is preferred.
• Good listening skills and a strong customer focus.
• High level of self-motivation.

Responsibilities

• Attend to walk-in and website customers inquiry.
• Use Carsome inventory knowledge to assist customers in finding a vehicle meeting their needs.
• Guide customers from sale or appraisal to test drives and financing applications.
• Complete all records and documentation to ensure smooth transactions.

Skills

Sales experience

Customer service

Active listening

Self-motivation

Job description

PERMANENT - FULL TIME

Job Description

At CARSOME, we are dedicated to providing a car-buying experience that is fully transparent, trusted and convenient for our customers. That demands a special kind of CARSOME Consultant: one who takes time to build relationships with customers in order to understand their true needs and wants. You will help each customer to purchase the right car based on our curated selection of cars offers with the best in value, quality, convenience, and peace of mind.

Your Day-to-Day

Able to work in a high energy sales environment where you will work as a team to meet goals.

Attend to walk-in and website customers inquiry.

Use your knowledge of Carsome inventory to assist customers in finding a vehicle that meets their needs.

Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications.

Complete all relevant records and documentation to ensure smooth transactions for our customers.

Your Know-How`

• Sales and customer service experience, in an area such as retail, hospitality, airline industry is preferred.
• Good listening skills and a strong customer focus.
• High level of self-motivation.
• Training will be provided

Job Snapshot

Updated Date

18.09.2026

Job ID

J00653

Department

RETAIL SALES

Location

Employee Type

PERMANENT - FULL TIME

About Us

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With presence across Malaysia, Indonesia, Thailand and Singapore, we aim to digitalize the region’s used car industry by reshaping and elevating the car buying and selling experience.

CARSOME provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient.

Vision

To create the most trusted vehicle ownership ecosystem powered by technology & data.

Mission

To provide our customers with peace of mind through the entire lifecycle of their pre-owned vehicle ownership experience.