Compassionate Clinic Assistant — Patient Care & Support

O2 KLINIK SDN BHD; George Town; On-site; MYR 19,000 - 28,000; Full time

Job summary

O2 Klinik SDN BHD in Penang is seeking a Clinic Assistant to support registration, patient flow, and basic clinical tasks. The role involves assisting doctors, managing medications, and ensuring smooth daily operations in a busy clinic.

The ideal candidate has at least SPM/O Level or a related diploma, with 1 year of experience; fresh graduates are encouraged to apply. Flexible hours, patient focus, and confidentiality are essential.

Qualifications

• Strong organizational and time-management skills.
• Proficiency in using medical office software and patient management systems.
• Knowledge of medical terminology and basic clinical procedures.
• Excellent communication skills and a compassionate, patient-focused approach.
• Ability to work independently and as part of a team.
• Strong attention to detail and accuracy in managing patient records and data.
• Ability to handle confidential and sensitive information with discretion.
• Willingness to work flexible hours including evenings or weekends.

Responsibilities

• Assist patients with registration and provide updates on waiting times and room assignments.
• Support doctors and nurses during examinations and routine procedures.
• Assist in preparation and dispensing of medications to patients.
• Operate medical equipment with care while ensuring safety and professionalism.
• Answer calls and handle inquiries promptly and accurately.
• Monitor inventory of supplies and medications to maintain stock levels.
• Keep clinic area clean, organized, and well-maintained at all times.
• Submit TPA claims as required.

Skills

Medical office software

Medical terminology

Excellent communication

Teamwork

Patient records management

Discretion with sensitive information

Flexible hours

Education

SPM / O Level or Diploma equivalent

Job description

O2 Klinik SDN BHD in Penang is seeking a Clinic Assistant to support registration, patient flow, and basic clinical tasks. The role involves assisting doctors, managing medications, and ensuring smooth daily operations in a busy clinic.

The ideal candidate has at least SPM/O Level or a related diploma, with 1 year of experience; fresh graduates are encouraged to apply. Flexible hours, patient focus, and confidentiality are essential.