Clinic Frontline Assistant | Patient Care & Ops Support

Klinik Dr.Ana; Seremban; On-site; MYR 20,000 - 31,000; Full time

Job summary

Jora Malaysia is seeking a clinic support assistant to help manage daily operations, register patients, and maintain smooth patient flow. You will assist doctors during consultations, prepare rooms, and handle basic clinical tasks while ensuring accurate records and a welcoming environment.

The role requires good communication, a friendly attitude, and willingness to work shifts, including weekends and public holidays, in a GP clinic setting.

Qualifications

• Minimum SPM qualification; Diploma in Healthcare, Nursing, or related fields is an advantage.
• Fresh graduates or candidates with 0–2 years experience are encouraged to apply.
• Basic understanding of clinic operations or experience in a GP clinic is an added advantage.
• Good communication skills with a friendly and patient-focused attitude.
• Able to work on shifts, weekends, and public holidays.

Responsibilities

• Assist with daily clinic operations to ensure smooth patient flow.
• Register patients, verify details, and manage the queue system.
• Provide friendly and professional frontline service to walk-in patients.
• Handle appointment scheduling, follow-up reminders, and patient inquiries.
• Assist doctors during consultations and minor procedures.
• Prepare consultation rooms, equipment, and consumables.
• Perform basic clinical tasks such as vital signs (temperature, BP, pulse, SpO2).
• Conduct simple diagnostic tests under supervision (urine test, UPT, blood glucose).
• Monitor stock levels for medication and clinic consumables.
• Update and maintain accurate patient records in the clinic system.
• Handle billing, payment collection, and receipt issuance.
• Maintain cleanliness and readiness of the clinic environment

Skills

Customer service

Communication skills

Teamwork

Education

SPM or equivalent

Diploma in Healthcare (advantage)

Tools

Clinic system

Job description

Jora Malaysia is seeking a clinic support assistant to help manage daily operations, register patients, and maintain smooth patient flow. You will assist doctors during consultations, prepare rooms, and handle basic clinical tasks while ensuring accurate records and a welcoming environment.

The role requires good communication, a friendly attitude, and willingness to work shifts, including weekends and public holidays, in a GP clinic setting.