Commercial Development - Executive (Kota Kinabalu)

Kim Teck Cheong Group Of Companies; West Coast Division; On-site; MYR 36,000 - 60,000; Full time

Job summary

Kim Teck Cheong Group Of Companies in Sabah invites a dynamic Sales Representative to manage customer accounts and drive sales while coordinating with internal teams. The role focuses on meeting targets, maintaining excellent service, and ensuring accurate processing of orders and payments.

The ideal candidate will have a diploma or degree, strong communication and organizational skills, and a willingness to travel to support customers across the region.

Job description

Summary:
We are looking for a dynamic and responsible Sales Representative to manage customer accounts, execute sales operations, and ensure smooth coordination between customers and internal departments. The role requires strong organizational skills, attention to detail, and the ability to meet sales targets while maintaining excellent customer service.

Key Responsibilities

• Execute daily business processes in accordance with company policies and procedures
• Achieve assigned sales targets and KPIs
• Act as the main point of contact between customers and the company
• Manage credit account applications, ensuring complete documentation and timely submission
• Service and visit assigned customers based on route plans and sales itineraries
• Handle sales order taking and ensure accurate and timely processing
• Maintain strong knowledge of products (SKUs) and apply effective selling techniques
• Coordinate delivery schedules and ensure proper execution of promotions
• Use internal systems for order entry, invoicing, and data management
• Submit customer purchase orders to Logistics within the stipulated timelines
• Manage special customer accounts and ensure proper handling of invoices
• Handle consignment orders, invoicing, and sampling requests
• Process market returns and coordinate with Logistics for timely submission
• Manage payment collections, issue receipts, and ensure accurate system entry
• Distribute statements of accounts and credit notes to customers
• Process credit and debit notes with proper approvals and submit documentation to Treasury
• Track and manage gondola rental agreements and ensure all approvals are obtained
• Take on additional duties and responsibilities as assigned

Requirements

• Minimum Diploma or equivalent qualification (Bachelor’s Degree preferred)
• Experience in sales, FMCG, or account management is an advantage
• Good communication and interpersonal skills
• Strong organizational and time management abilities
• Basic computer literacy (MS Office and system/data entry)
• Possess own transport and willing to travel

The history of KIM TECK CHEONG GROUP (KTC) can be traced back to 1938 with the establishment of Kim Teck Cheong as sole proprietor and over the years we have developed to a wholesale distributor of FMCG namely food and beverages, personal care and household products in East Malaysia. Our head office is based in Kota Kinabalu with additional distribution hubs in Tawau, Sandakan and Labuan (Sabah) and Sibu, Miri and Kuching (Sarawak). KTC Group provides market access and coverage for 3rd party brands of over 200 third party brands of CPG for over 37 brand owners to improve the lives of East Malaysian. With reputed local and international agencies under our portfolio and our business expansion, we drive our people to excellence with the right working attitude to contribute to the Company as well as East Malaysia. We believe our people are our most valuable asset.

The Group's business also involves bread manufacturing and production. We manufacture a wide variety of products such as cream rolls, buns, cupcakes and sandwich loaves. These are distributed widely throughout Sabah