Commercia Coordinator

SES Energy Ltd.; Kuala Lumpur; On-site; MYR 60,000 - 86,000; Full time

Job summary

SES Energy Ltd. in Kuala Lumpur is seeking a Commercial Coordinator to support tender submissions, quotations, commercial administration, CRM management, customer inquiries, and marketing activities.

The role will act as a key coordinator between the commercial team, operations and customers to ensure efficient execution of commercial activities. You will coordinate tender & quotation processes, assist with pricing reviews and contract administration, maintain CRM data, and support marketing and

Qualifications

• Minimum 3 years of experience in a commercial coordination, sales support, business development, or customer service environment.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Experience supporting regional or multinational operations is advantageous.
• Experience with CRM platforms (Dynamics 365, Salesforce or equivalent).
• Experience in energy, industrial services, engineering, oil & gas, rental services, or related sectors would be an advantage.

Responsibilities

• Coordinate tender and quotation processes, including preparing submissions and approvals.
• Provide quotation analysis and KPI reporting.
• Serve as the key contact for internal commercial activities and coordinate with operations, finance, procurement, and customer service.
• Support marketing campaigns, events, exhibitions, and customer visits.

Skills

Excel

Word

PowerPoint

CRM systems

Tools

Dynamics 365

Salesforce

Job description

Job Specification

The Commercial Coordinator is responsible for supporting the commercial and business development team in tender submissions, quotation preparation, commercial administration, CRM management, customer enquiries, and marketing activities. The role serves as a key coordination point between the commercial team, operations, and customers to ensure efficient execution of commercial activities

Principal Accountabilities

Tender & Quotation Management

• Coordinate the tender and quotation process.
• Prepare tender submissions, including supporting documentation and internal approvals.
• Generate quotations and commercial proposals.
• Review quotations and contractual terms and conditions in accordance with company authority limits.
• Maintain quotation registers and monitor tender outcomes.
• Provide quotation analysis and KPI reporting.
• Track leads, opportunities, enquiries, and quotations within the CRM system

Commercial Support

• Serve as the key point of contact for internal commercial activities.
• Support the commercial team with pricing reviews and commercial documentation.
• Coordinate activities between commercial, operations, finance, procurement, and customer service.
• Ensure timely communication of customer requirements and project updates.
• Support operational handovers from sales to project execution teams.
• Assist with contract administration and customer onboarding processes

CRM & Reporting

• Act as the key administrator and champion for the CRM system.
• Ensure all opportunities, quotations, leads, and customer interactions are accurately maintained within the CRM platform.
• Monitor sales pipeline progression and opportunity conversion rates.
• Generate weekly and monthly commercial performance reports.
• Support sales forecasting and business planning activities.
• Identify gaps in CRM data quality and implement corrective actions.

Marketing & Communications

• Coordinate marketing campaigns, events, exhibitions, and customer visits.
• Support brand governance and marketing initiatives.
• Coordinate public relations activities with group and local agents.
• Manage newsletter content, campaign analysis, and follow-up actions.
• Assist in preparing marketing materials and promotional content.

Administration

• Maintain commercial documentation and filing systems.
• Ensure commercial records are complete, accurate, and auditable.
• Support internal and external audits when required.
• Assist in policy implementation and process compliance.
• Provide administrative support to the Commercial Director and commercial team as required

Qualifications and Experience:

• Minimum 3 years of experience in a commercial coordination, sales support, business development, or customer service environment.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Experience supporting regional or multinational operations is advantageous.
• Experience with CRM platforms (Dynamics 365, Salesforce or equivalent).
• Experience in energy, industrial services, engineering, oil & gas, rental services, or related sectors would be an advantage.