Club Operations & Member Experience Leader

Ipoh Swimming Club; Ipoh; On-site; MYR 56,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

Annual leave

Conducive workplace environment

Job summary

Ipoh Swimming Club in Ipoh, Malaysia, is seeking a Club Manager to oversee daily operations across all departments, from food & beverages to facilities, maintenance and security.

The successful candidate will develop and manage the annual operating budget, hire and train staff, and lead a high‑performing team while ensuring exceptional member experiences and compliant operations.

Fluency in English and Bahasa Malaysia is required; a bachelor's degree and 3–5 years in club management are essential.

Qualifications

• Bachelor's degree in hospitality, business administration, club management or related field.
• 3–5 years of club management experience.
• Knowledge of Malaysian labor law and HR payroll software.
• Fluent in English and Bahasa Malaysia.

Responsibilities

• Oversees daily operations across all club departments including F&B, facilities, maintenance and security.
• Develop and manage the annual operational budget and control expenditures.
• Hire, train and lead operational staff to build a high‑performing team.
• Enhance member experience and maintain a welcoming club environment.
• Attend committee meetings and provide operational and budget updates.
• Ensure compliance with MBIs, ROS, and Malaysian laws.

Skills

Leadership

Budgeting

Staff development

Communication

Education

Bachelor's Degree in Hospitality, Business Administration, Club Management, or related field

Tools

HR payroll software

Job description

Ipoh Swimming Club in Ipoh, Malaysia, is seeking a Club Manager to oversee daily operations across all departments, from food & beverages to facilities, maintenance and security.

The successful candidate will develop and manage the annual operating budget, hire and train staff, and lead a high‑performing team while ensuring exceptional member experiences and compliant operations.

Fluency in English and Bahasa Malaysia is required; a bachelor's degree and 3–5 years in club management are essential.