Cloud Operations Lead - Billing & Accounts

Hiredly X; Subang Jaya; On-site; MYR 67,000 - 100,000; Full time

Job summary

Hiredly X is seeking a Billing and Account Management professional in Subang Jaya to oversee the full customer lifecycle from activation to closure, ensuring accurate billing and policy compliance.

You will coordinate with internal stakeholders to generate invoices, handle complex billing inquiries, disputes, and escalations, and maintain high standards of professionalism and efficiency.

Responsibilities

• Oversee the full customer account lifecycle from activation to closure, ensuring billing accuracy and policy compliance.
• Lead coordination with internal stakeholders to ensure timely invoice generation for customers, partners and vendors.
• Manage complex billing inquiries, discrepancies, credit notes, and overdue payment escalations with professionalism and efficiency.

Job description

Hiredly X is seeking a Billing and Account Management professional in Subang Jaya to oversee the full customer lifecycle from activation to closure, ensuring accurate billing and policy compliance.

You will coordinate with internal stakeholders to generate invoices, handle complex billing inquiries, disputes, and escalations, and maintain high standards of professionalism and efficiency.