Billing & Accounts Operations Specialist

Find Global Sdn. Bhd; Kuala Lumpur; On-site; MYR 56,000 - 100,000; Full time

Job summary

A leading global services company located in Kuala Lumpur seeks an individual to manage customer accounts and provide support services. Responsibilities include ensuring billing accuracy, handling customer inquiries, and maintaining operational records. The ideal candidate will work closely with cross-functional teams to streamline processes and deliver excellent service. Strong communication skills and attention to detail are essential for this role.

Responsibilities

• Manage the end-to-end customer account lifecycle, including account activation, suspension, and closure, with a focus on billing accuracy.
• Serve as the primary point of contact for operational and non-technical customer support requests.
• Maintain accurate records and documentation of operational activities, billing histories, and policy applications.

Job description

A leading global services company located in Kuala Lumpur seeks an individual to manage customer accounts and provide support services. Responsibilities include ensuring billing accuracy, handling customer inquiries, and maintaining operational records. The ideal candidate will work closely with cross-functional teams to streamline processes and deliver excellent service. Strong communication skills and attention to detail are essential for this role.