Cloud Infrastructure Consultant

Boustead; Shah Alam; On-site; MYR 120,000 - 180,000; Full time

Job summary

Esri Malaysia seeks an experienced Cloud Infrastructure Consultant to join our Managed Services team. You’ll design, deploy, manage, and optimise cloud environments for customers, ensuring security, reliability, and scalability of GIS-enabled solutions.

You will work across AWS, Azure and GCP, delivering high-quality managed services, and providing technical guidance to clients and colleagues. Local Malaysian applicants only.

Qualifications

• 5+ years' experience in cloud infrastructure.
• 1 hands-on experience deploying and managing cloud infrastructure solutions.
• Experience with AWS, Azure or Google Cloud Platform (GCP).
• Knowledge of ITSM processes (incident, problem, change) and ITSM tools.
• Exposure to GIS, geospatial technologies, or ArcGIS platforms.
• Degree in Information Technology, Computer Science, Software Engineering, or related discipline.
• Experience supporting cloud-hosted enterprise applications.

Responsibilities

• Design, deploy, manage and optimise cloud environments for diverse customers.
• Implement, monitor and optimise cloud infrastructure throughout the customer lifecycle.
• Provide technical guidance and produce documentation and reports.
• Collaborate with technical specialists to deliver managed services and cloud solutions.
• Troubleshoot infrastructure, networking and platform issues.
• Share knowledge with customers and colleagues.

Skills

Cloud infra

Cloud platforms

ITSM tools

Stakeholder mgmt

Communication

Independent work

Education

Degree in IT/CS/SE

Tools

ServiceNow

Jira

Job description

We deliver the best GIS solutions in the world, with the brightest minds on the map.

What are the issues that matter most to you? Climate change, national security, disaster response?

At Esri Malaysia you'll work with people at the forefront of these issues, connect them with the best tech and solutions and get an inside look into the real-world challenges that shape our future.

We turn problems into opportunities, and that takes two things:

• The most powerful GIS technology and solutions.
• Driven, talented, and passionately curious people.

Here we connect them, and that’s how we achieve incredible things for communities, economies, and for your career.

About the Role

We’re looking for a Cloud Infrastructure Consultant to join our Managed Services team. In this role, you’ll help design, deploy, manage, and optimise cloud environments for a range of customers, supporting business-critical solutions that need to be secure, reliable, and scalable.

This is an opportunity for an experienced cloud professional to work across diverse customer environments while collaborating with technical specialists to deliver high-quality managed services and cloud solutions.

Here’s what a typical day will look like:

• Implement, and manage cloud infrastructure solutions across AWS, Microsoft Azure, and Google Cloud Platform (GCP).
• Provision, configure, deploy, monitor, and optimise cloud environments throughout the customer lifecycle.
• Proven knowledge and hands-on experience with ESRI technologies, including ArcGIS Desktop, ArcGIS Server, enterprise GIS platforms, and GIS-related databases.
• Troubleshoot and resolve complex infrastructure, networking, and platform issues.
• Ensure services are delivered in line with agreed service levels, operational standards, and best practices.
• Produce technical documentation, operational reports, and recommendations for continuous improvement.
• Share knowledge and provide technical guidance to customers and colleagues where required.

About You - Applicants must be local Malaysian to be considered for this role.

You enjoy solving infrastructure challenges and working across modern cloud environments. You’re confident engaging with both technical and non-technical stakeholders and have hands-on experience building and managing cloud platforms in production environments.

You will be successful if you have:

• 5+ years' experience in cloud infrastructure/IT infrastructure. Hands-on experience deploying and managing cloud infrastructure solutions.
• Strong experience with one or more major cloud platforms: AWS, Microsoft Azure, or Google Cloud Platform (GCP).
• Good understanding of cloud networking, security, monitoring, high availability, and disaster recovery concepts.
• Experience troubleshooting infrastructure and platform issues in complex environments.
• Knowledge of IT service management processes, including incident, problem, and change management.
• Experience using ITSM tools such as ServiceNow, Jira, or similar platforms.
• Strong communication and stakeholder management skills.
• Ability to work independently while contributing effectively within a team environment.
• Degree in Information Technology, Computer Science, Software Engineering, or a related discipline.
• Exposure to GIS, geospatial technologies, or ArcGIS platforms.
• Experience supporting cloud-hosted enterprise applications.

Discover how our values shape our impact, your journey begins with one click here.

For further details or if you have any questions, please contact our Talent Acquisition team by mail at [e-mail] (Fadhillah).