Clinic Receptionist & Patient Access Coordinator

Ipoh Specialist Hospital; Ipoh; On-site; MYR 25,000 - 35,000; Full time

Job summary

Ipoh Specialist Hospital in Malaysia is seeking a dedicated individual to manage patient appointments and assist doctors in the clinic. The role includes organizing patient records, booking operations, and ensuring a smooth operation of clinic supplies.

Ideal candidates will have excellent organizational skills and a commitment to promoting patient rights. Experience in a healthcare environment is preferred.

Responsibilities

• Fixed appointment for patient (via walk-in, by appointment system or any related platform).
• Register patient upon receipt of prescription or appointment letter.
• Assist doctor in the clinic if needed.
• Organize patient record in the clinic.
• Book appointment for patient operation and send to admission counter for admission.
• Ensure patient’s record is ready before the appointment.
• Ensure guarantee letter submission to the Business Office services is done daily after patient registration.
• Ensure all items ordered are keyed in correctly.
• Maintain clinic supplies and stock levels to support smooth and uninterrupted daily operations.
• Fully understand the clinic receptionist job scope.
• Promote, support, and ensure patient understanding of Patient and Family Rights.
• Promote available promotions, packages, applications, and services to all patients.

Job description

Ipoh Specialist Hospital in Malaysia is seeking a dedicated individual to manage patient appointments and assist doctors in the clinic. The role includes organizing patient records, booking operations, and ensuring a smooth operation of clinic supplies.

Ideal candidates will have excellent organizational skills and a commitment to promoting patient rights. Experience in a healthcare environment is preferred.