Clinic Growth & Patient Engagement Advisor

Suisse Clinic Sdn Bhd; Subang Jaya; On-site; MYR 67,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Training and development

Career progression

Health benefits

Sales incentives

Job summary

Suisse Clinic Sdn Bhd is seeking a Clinic Advisor for our Subang Jaya, Selangor location. This full-time role bridges clinic services and patients, driving engagement and growth while ensuring exceptional patient experiences.

Responsibilities include advising on services, matching patients to packages and specialists, and supporting registration, scheduling, and follow-up with a focus on satisfaction and retention.

Qualifications

• Experience in healthcare sales or clinic advisory roles.
• Excellent communication and rapport-building skills with diverse patients.
• Knowledge of healthcare services and patient care principles.
• Ability to meet sales targets and promote clinic packages.

Responsibilities

• Advise patients on clinic services, treatment options, and healthcare packages.
• Identify patient needs and recommend suitable services and specialists.
• Build strong relationships to ensure high satisfaction and loyalty.
• Assist with patient registration, scheduling, and follow-up.
• Educate patients on preventive care and wellness programs.
• Collaborate with clinical staff to ensure seamless patient experience.

Skills

Healthcare sales

Customer service

Clinic advisory

Communication skills

Interpersonal skills

Microsoft Office

Clinic management systems

Education

Diploma or degree in healthcare/business/sales

Tools

MS Office

Clinic management systems

Job description

Suisse Clinic Sdn Bhd is seeking a Clinic Advisor for our Subang Jaya, Selangor location. This full-time role bridges clinic services and patients, driving engagement and growth while ensuring exceptional patient experiences.

Responsibilities include advising on services, matching patients to packages and specialists, and supporting registration, scheduling, and follow-up with a focus on satisfaction and retention.