Aesthetic Beauty Advisor

Clinic RX; West Coast Division; On-site; MYR 28,000 - 50,000; Full time

Benefits offered by this job

Festive Dinner Treat

Uniforms are provided

Attractive performance bonus

Allowance and benefits

Travel rewards and recognition awards

Friend and Family benefits for treated

Job summary

Clinic RX Aesthetics is seeking a customer-focused professional in Malaysia to manage client follow-ups, provide beauty care guidance, and support sales with product recommendations. You will handle front desk duties as needed and help maintain a high standard of service.

The role emphasizes timely responses, aftercare advice, and collaboration with clinicians to ensure a seamless client experience in a dynamic clinic environment.

Qualifications

• Treatment / Product knowledge, skills and expertise.
• Customer Services experience and client handling.
• Sales and upselling techniques applied to aesthetics services and products.
• Strong communication and interpersonal abilities for client interaction.

Responsibilities

• Follow up with clients after treatment or sales to ensure satisfaction.
• Provide professional beauty care and product advice to customers.
• Deliver excellent customer service with a professional touch.
• Compile monthly reports related to client follow up and outcomes.
• Explain treatments and procedures to clients to support sales closure.
• Advise clients on aftercare and post-treatment steps.
• Respond to customer calls or messages promptly and professionally.
• Assist in frontline duties when required: registration, appointments, reception, and billing.
• Assist doctors with procedures when needed and support team objectives.

Skills

Treatment / Product knowledge

Customer services

Sales and upselling techniques

Communication and interpersonal skills

Job description

Clinic RX Aesthetics is seeking a customer-focused professional in Malaysia to manage client follow-ups, provide beauty care guidance, and support sales with product recommendations. You will handle front desk duties as needed and help maintain a high standard of service.

The role emphasizes timely responses, aftercare advice, and collaboration with clinicians to ensure a seamless client experience in a dynamic clinic environment.