Clinic Assistant

Evergreen Medical Clinic; Selangor; On-site; MYR 20,000 - 28,000; Full time

Benefits offered by this job

EPF

SOCSO

EIS

Annual leave

Medical leave

Public holidays according to company政策

On-the-job training

Career progression opportunities based

Job summary

Evergreen Medical Clinic in Malaysia is seeking two Clinic Assistants to join our growing team. This hands-on role combines patient service, clinic administration, dispensary work, stock management, doctor assistance and marketing/event support.

Fresh graduates are welcome to apply and training will be provided. Prior clinic experience is an advantage but not required.

Qualifications

• Minimum SPM or equivalent.
• Fresh graduates encouraged to apply.
• Experience in GP clinic, medical centre, pharmacy, healthcare or customer-service environment is an advantage.
• Comfortable using computers and basic office software.
• Good communication and interpersonal skills.
• Able to communicate in Mandarin, English and Bahasa Malaysia.
• Additional languages are an advantage.
• Basic Canva, social media or content-creation skills are an advantage.
• Responsible, punctual and organised.
• Good attention to detail, particularly when handling medication and patient information.
• Willing to learn and follow instructions and SOPs.
• Able to work independently as well as part of a team.
• Willing to participate in occasional clinic events or roadshows.

Responsibilities

• Register patients and manage patient records.
• Handle appointments, WhatsApp enquiries and walk-in patients.
• Assist with payment collection, billing and receipts.
• Provide professional and friendly customer service.
• Coordinate patient flow and waiting times.
• Maintain patient confidentiality at all times.
• Assist the doctor/PIC with the daily operation of the clinic.
• Prepare consultation and procedure rooms.
• Assist doctors during basic procedures and treatments when required.
• Prepare equipment and consumables before procedures.
• Assist with basic patient measurements such as blood pressure, weight and height after appropriate training.
• Maintain cleanliness and readiness of clinical areas.
• Follow clinic infection-control and safety procedures.
• Prepare and dispense medications according to the doctor's prescription and clinic SOP.
• Ensure correct medication labelling and instructions.
• Organise and maintain the dispensary.
• Monitor medication expiry dates and stock levels.
• Assist with medication and pharmaceutical inventory.
• Perform regular stock counts.
• Monitor medications, vaccines, consumables and clinic supplies.
• Identify low-stock items and inform the PIC.
• Receive and check incoming stock.
• Maintain proper stock records.
• Monitor expiry dates and assist with stock rotation.
• Maintain organised patient, stock and operational records.
• Assist with documentation, filing and data entry.
• Support insurance/panel/GL documentation where required.
• Assist the doctor/PIC with day-to-day operational tasks.
• Assist with simple social media content creation for Instagram, Facebook, TikTok and other clinic platforms.
• Take appropriate photos/videos for clinic marketing when required.
• Assist with Canva/basic content preparation.
• Help coordinate clinic promotions and campaigns.
• Support marketing collaborations with external partners.
• Participate in health screening events, corporate events, roadshows and clinic collaborations when required.
• Assist with event preparation, registration and logistics.
• Represent the clinic professionally during external events.

Skills

Teamplayer

Customer service

Punctual

Organised

Multitasking

Healthcare interest

Education

SPM or equivalent

Tools

MS Office

Canva

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Job Type: Full-Time, Permanent
Vacancies: 2 positions
Salary: RM1,800 – RM2,500 per month, depending on experience and capabilities
Start Date: Immediate / As soon as possible

About the Role

Evergreen Medical Clinic is looking for two responsible, friendly and motivated Clinic Assistants to join our growing team.

This is a hands‑on role combining patient service, clinic administration, dispensary work, stock management, doctor assistance and marketing/event support.

Previous clinic experience is an advantage, but fresh graduates and candidates without healthcare experience are welcome to apply. Training will be provided.

Key Responsibilities

• Register patients and manage patient records.
• Handle appointments, telephone calls, WhatsApp enquiries and walk‑in patients.
• Assist with payment collection, billing and receipts.
• Provide professional and friendly customer service.
• Coordinate patient flow and waiting times.
• Maintain patient confidentiality at all times.

Doctor & Clinical Support

• Assist the doctor/PIC with the daily operation of the clinic.
• Prepare consultation and procedure rooms.
• Assist doctors during basic procedures and treatments when required.
• Prepare equipment and consumables before procedures.
• Assist with basic patient measurements such as blood pressure, weight and height after appropriate training.
• Maintain cleanliness and readiness of clinical areas.
• Follow clinic infection‑control and safety procedures.

Dispensary & Medication

• Prepare and dispense medications according to the doctor's prescription and clinic SOP.
• Ensure correct medication labelling and instructions.
• Organise and maintain the dispensary.
• Monitor medication expiry dates and stock levels.
• Assist with medication and pharmaceutical inventory.

Stock & Inventory Management

• Perform regular stock counts.
• Monitor medications, vaccines, consumables and clinic supplies.
• Identify low‑stock items and inform the PIC.
• Receive and check incoming stock.
• Maintain proper stock records.
• Monitor expiry dates and assist with stock rotation.

Administration

• Maintain organised patient, stock and operational records.
• Assist with documentation, filing and data entry.
• Support insurance/panel/GL documentation where required.
• Assist the doctor/PIC with day‑to‑day operational tasks.

Social Media & Marketing

• Assist with simple social media content creation for Instagram, Facebook, TikTok and other clinic platforms.
• Take appropriate photos/videos for clinic marketing when required.
• Assist with Canva/basic content preparation.
• Help coordinate clinic promotions and campaigns.
• Support marketing collaborations with external partners.

Events & Roadshows

• Participate in health screening events, corporate events, roadshows and clinic collaborations when required.
• Assist with event preparation, registration and logistics.
• Represent the clinic professionally during external events.

Requirements

• Minimum SPM or equivalent.
• Fresh graduates are encouraged to apply.
• Previous experience in a GP clinic, medical centre, pharmacy, healthcare or customer‑service environment is an advantage.
• Comfortable using computers and basic office software.
• Good communication and interpersonal skills.
• Able to communicate in Mandarin, English and Bahasa Malaysia.
• Additional languages are an advantage.
• Basic Canva, social media or content‑creation skills are an advantage.
• Responsible, punctual and organised.
• Good attention to detail, particularly when handling medication and patient information.
• Willing to learn and able to follow instructions and SOPs.
• Able to work independently as well as part of a team.
• Comfortable working directly with doctors and patients.Willing to participate in occasional clinic events or roadshows.

What We’re Looking For

We are especially interested in someone who is:

• Teamplayer
• Friendly and confident when communicating with patients
• Reliable and punctual
• Proactive rather than waiting to be told what to do
• Organised and detail‑oriented
• Comfortable multitasking during busy clinic periods
• Interested in healthcare and willing to learn
• Comfortable with social media and simple content creation
• Looking for a long‑term permanent position

Salary will be offered according to previous clinic experience, relevant skills and ability to take on additional responsibilities.

• EPF
• SOCSO
• EIS
• Annual leave
• Medical leave
• Public holidays according to company policy
• On‑the‑job training
• Opportunities to learn clinic operations and healthcare administration
• Career progression opportunities based on performance