Clinic assistant

Klinik Akashah 14jam (Flymeds Sdn. Bhd); Malaysia; On-site; MYR 17,000 - 21,000; Full time

Benefits offered by this job

Annual leave entitlement

Medical leave entitlement

Staff medical benefits

Career growth opportunities

Staycation program

Friendly working environment

Job summary

Klinik Akashah 14jam (Flymeds Sdn. Bhd) in Malaysia is seeking a motivated Clinic Assistant to support day-to-day clinic operations, assist doctors during consultations, and handle administrative duties to ensure smooth service.

The role requires friendly, proactive team players who can communicate in Bahasa Malaysia and English, work rotating shifts including weekends, and adapt to clinic software. Fresh graduates are welcome, with opportunities for growth and benefits.

Qualifications

• Fresh graduates encouraged
• Basic computer literacy
• Able to communicate well in Bahasa Malaysia and English
• Friendly, responsible, proactive, and able to work in a team
• Willing to work on rotating shifts including weekends and public holidays
• Previous clinic/healthcare experience an added advantage

Responsibilities

• Welcome and register patients while maintaining accurate patient records.
• Assist with appointment scheduling and respond to patient enquiries via phone, WhatsApp, and other communication channels.
• Prepare consultation and treatment rooms before and after patient visits.
• Support doctors during consultations and minor procedures when required.
• Measure and record patients’ vital signs (blood pressure, temperature, height, weight).
• Dispense medications according to prescriptions and provide basic medication guidance.
• Monitor medication inventory and clinic supplies.
• Handle payment transactions and issue receipts.
• Process panel, insurance, and medical claim documentation.
• Maintain a clean, organised, and safe clinic environment.
• Ensure patient confidentiality and comply with clinic policies.
• Carry out other duties assigned by clinic management.

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for a motivated and friendly Clinic Assistant to join our team. In this role, you will help ensure the smooth day-to-day running of the clinic by providing excellent patient service, supporting doctors during consultations, and handling both administrative and clinical duties.

Key Responsibilities

Welcome and register patients while maintaining accurate patient records.

Assist with appointment scheduling and respond to patient enquiries via phone, WhatsApp, and other communication channels.

Prepare consultation and treatment rooms before and after patient visits.

Support doctors during consultations and minor procedures when required.

Measure and record patients’ vital signs, including blood pressure, temperature, height, and weight.

Dispense medications according to the doctor’s prescriptions and provide basic medication guidance when appropriate.

Monitor medication inventory and clinic supplies, ensuring stock levels are maintained.

Handle payment transactions and issue receipts accurately.

Process panel, insurance, and medical claim documentation.

Maintain a clean, organised, and safe clinic environment.

Ensure patient confidentiality and comply with clinic policies and procedures.

Carry out other duties assigned by the clinic management as required.

Requirements

Fresh graduates are encouraged to apply.

Basic computer literacy and willingness to learn clinic management software.

Able to communicate well in Bahasa Malaysia and English.

Friendly, responsible, proactive, and able to work well in a team.

Willing to work on a rotating shift schedule, including weekends and public holidays when required.

Previous experience in a clinic, pharmacy, or healthcare setting is an added advantage.

What We Offer

Basic salary starting from RM1,700 per month.

Monthly performance bonus based on clinic sales and individual contribution.

EPF, SOCSO & EIS contributions.

Annual leave and medical leave entitlement.

Career growth and advancement opportunities.

Staff medical benefits.

Annual company staycation as part of our employee appreciation programme.

Friendly, supportive, and positive working environment.

Working Schedule

Working hours are based on the clinic’s operating hours and assigned shift roster.

Applicants should be able to commute to Segambut, Kuala Lumpur or be willing to relocate before starting employment.