Client Success & Operations Associate (6‑Month Contract)

Boardroom Corporate Services Sdn Bhd; Petaling Jaya; On-site; MYR 45,000 - 56,000; Full time

Benefits offered by this job

Medical Education support

Dental Parking

Mobile Phone Allowance (Asst Managers)

Job summary

Boardroom Corporate Services Sdn Bhd in Malaysia is seeking an Operations & Client Services Associate on a 6-month contract to deliver excellent client support and manage employee share plans. You will generate financial and administration reports, resolve client queries, and collaborate with internal teams to maintain compliance and improve processes.

The role requires strong Excel skills and effective written communication, with experience in Middle Office or client services considered an

Qualifications

• Interest in and/or experience with equity compensation and share plans.
• Effective communication and email writing skills.
• Demonstrated competency with common office technology and intermediate to advanced proficiency with Excel.
• Proven experience in a varied Middle Office or Client Service role is an advantage.

Responsibilities

• Provide excellent customer support to ensure maximum satisfaction for clients and participants.
• Handle administration of employee share plans and related tasks.
• Utilise the platform to produce financial and administration reports.
• Resolve client queries and escalate when needed.
• Track issues and investigate problems, escalating as appropriate.
• Support compliance and audit processes and related controls.
• Assist in developing training guides and documentation.

Skills

Equity compensation

Client service

Excel proficiency

Communication

Tools

Excel

Job description

Boardroom Corporate Services Sdn Bhd in Malaysia is seeking an Operations & Client Services Associate on a 6-month contract to deliver excellent client support and manage employee share plans. You will generate financial and administration reports, resolve client queries, and collaborate with internal teams to maintain compliance and improve processes.

The role requires strong Excel skills and effective written communication, with experience in Middle Office or client services considered an