Client Manager

SCC Marketing (M) Sdn Bhd; Puchong; On-site; MYR 120,000 - 160,000; Full time

Job summary

SCC Marketing (M) Sdn Bhd in Malaysia seeks a seasoned FMCG sales leader to manage key accounts and distributor relationships, driving sell-in and sell-out against targets across MT, GT, and E-commerce.

You will align with principals on annual business plans, pricing, and promotions, oversee trade spend, credit control, and in-store execution, and coordinate cross-functional teams to sustain growth.

Qualifications

• Degree in Business, Marketing, Supply Chain, or a related field.
• Minimum 5 years' FMCG sales, key account or distributor management experience.
• Understanding of Malaysian MT and GT channels, trade terms, and in-store execution.
• Strong commercial and financial acumen including trade spend and credit control.
• Experience with chilled or temperature-sensitive products is an advantage.
• Proficient in Microsoft Excel and ERP/DMS systems.
• Strong stakeholder management with ability to influence without direct authority.
• Fluent in English and Bahasa Malaysia; Mandarin is an advantage.

Responsibilities

• Act as the primary point of contact with the principal, managing the day-to-day and strategic business relationship.
• Drive sell-in and sell-out performance against targets across MT, GT, and E-commerce channels.
• Align with the principal on annual business plans, pricing, trade terms, listings, and promotional calendars.
• Drive numeric distribution, MSL compliance, and new product launches.
• Oversee in-store execution, including shelf visibility, planogram compliance, and POSM deployment.
• Manage the purchase order process, demand forecasting, and inventory health to prevent out-of-stock situations.
• Ensure cold chain compliance for chilled products, including temperature monitoring and incident management.
• Monitor payments to the principal, customer credit limits, and debtor ageing together with Finance.
• Manage trade spend, promotion claims, rebates, and reconciliations.
• Prepare regular performance reports and lead monthly and quarterly business reviews with the principal.
• Coordinate cross-functionally with Sales, Finance, Supply Chain, and Customer Service teams.

Skills

Stakeholder management

Channel management

Influence without authority

Bilingual English/Bahasa

Education

Degree in Business/Marketing/Supply Chain

Tools

Microsoft Excel

ERP/DMS systems

Job description

Act as the primary point of contact with the principal, managing the day-to-day and strategic business relationship.

Drive sell-in and sell-out performance against targets across MT, GT, and E-commerce channels.

Align with the principal on annual business plans, pricing, trade terms, listings, and promotional calendars.

Drive numeric distribution, MSL compliance, and new product launches.

Oversee in-store execution, including shelf visibility, planogram compliance, and POSM deployment.

Manage the purchase order process, demand forecasting, and inventory health to prevent out-of-stock situations.

Ensure cold chain compliance for chilled products, including temperature monitoring and incident management.

Monitor payments to the principal, customer credit limits, and debtor ageing together with Finance.

Manage trade spend, promotion claims, rebates, and reconciliations.

Prepare regular performance reports and lead monthly and quarterly business reviews with the principal.

Coordinate cross-functionally with Sales, Finance, Supply Chain, and Customer Service teams.

Requirements

Degree in Business, Marketing, Supply Chain, or a related field.

Minimum 5 years' experience in FMCG sales, key account management, or distributor management.

Good understanding of Malaysian MT and GT channels, trade terms, and in-store execution.

Strong commercial and financial acumen, including trade spend and credit control.

Experience with chilled or temperature-sensitive products is an advantage.

Proficient in Microsoft Excel and ERP/DMS systems.

Strong stakeholder management skills, with the ability to influence without direct authority.

Fluent in English and Bahasa Malaysia; Mandarin is an advantage.

SCC Group is one of the largest FMCG distribution companies in Msia, headquartered in Kuantan, Pahang. Across West Msia, SCC Group operates 9 market centers, comprising a vast distribution network managed by over 1000 employees from various functional departments. It provides sales and business expansion services to over 20 major brand owners in the industry, such as Anmum, Anlene, Ridsect, Johnson & Johnson, Planta, Huggies, Cadbury, Chipsmore, Oreo, L’Oreal, Bundaberg, among others. Additionally, SCC Group owns, develops, manufactures, and distributes CED organic foods and Mega Fresh frozen foods, both of which enjoy widespread recognition in major supermarkets and retail chains nationwide