Client-Facing Receptionist & Office Concierge

HR Pro Sdn Bhd; Johor Bahru; On-site; MYR 31,000 - 45,000; Full time

Job summary

HR Pro Sdn Bhd is seeking a friendly and professional receptionist to warmly greet clients and visitors in Malaysia. You will handle calls, emails, and inquiries, and coordinate appointments while maintaining a tidy, welcoming reception area.

The role includes providing essential administrative support to lawyers and staff, managing day-to-day office operations, and ensuring confidentiality in handling client information and firm documents.

Qualifications

• Minimum SPM qualification or equivalent.
• Previous experience as Receptionist, Front Desk Executive, Administrative Assistant, or in a similar role is preferred.
• Experience in a law firm or professional services environment will be an added advantage.
• Excellent communication and interpersonal skills with a strong customer-service mindset.
• Professional appearance, pleasant personality, and positive working attitude.
• Strong organizational and multitasking skills with good attention to detail.

Responsibilities

• Greet and welcome clients, visitors, and business associates in a professional, courteous, and friendly manner.
• Handle incoming telephone calls, emails, and general enquiries promptly and professionally, directing them to the appropriate personnel.
• Coordinate and manage appointments, meeting room bookings, and client visits.
• Maintain a neat, organized, and welcoming reception area to ensure a positive first impression of the firm.
• Perform general administrative and clerical duties, including filing, document management, data entry, and handling incoming and outgoing mail.
• Provide administrative and clerical support to lawyers and office staff as required.
• Assist with day-to-day office operations and other ad-hoc administrative tasks as assigned.
• Handle client information and firm documents with a high level of professionalism, discretion, and confidentiality.

Skills

Excellent communication

Interpersonal skills

Customer-service mindset

Multitasking

Attention to detail

Education

SPM or equivalent

Job description

HR Pro Sdn Bhd is seeking a friendly and professional receptionist to warmly greet clients and visitors in Malaysia. You will handle calls, emails, and inquiries, and coordinate appointments while maintaining a tidy, welcoming reception area.

The role includes providing essential administrative support to lawyers and staff, managing day-to-day office operations, and ensuring confidentiality in handling client information and firm documents.