Claims Intake & Processing Specialist

Cigna Healthcare; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Market-related salary

Job summary

Cigna Healthcare in Malaysia is seeking a detail-oriented professional to join our Operations Team in Provider Intake. You will organize and process documents, vet first-pass claims for payment, and transfer claims electronically to multiple platforms.

You’ll triage flows between members and provider claims and perform data entry and verification tasks using common software. Ideal candidates will have a Diploma or Degree, fluent English, and the ability to work with minimal supervision in a

Qualifications

• Graduates with a Diploma or Degree from a recognized institution are suitable.
• Fluent in English (verbal and written) is essential.

Responsibilities

• Organise and process incoming and outgoing documents in paper and electronic form.
• Vet and sort claims data for first-pass payment processing.
• Electronic transfer of claims to various platforms.
• Triaging workflow between members and provider claims.
• Perform data entry and verification tasks using standard office software.
• Operate basic office equipment and format documents as required.
• Adhere to data governance and confidentiality requirements.
• Collaborate with team to ensure timely processing of claims.

Skills

English fluency

Self-motivation

Attention to detail

Ownership mindset

Team collaboration

Virtual learning

Problem solving

Data confidentiality

Education

Diploma or Degree

Tools

MS Office

Job description

Cigna Healthcare in Malaysia is seeking a detail-oriented professional to join our Operations Team in Provider Intake. You will organize and process documents, vet first-pass claims for payment, and transfer claims electronically to multiple platforms.

You’ll triage flows between members and provider claims and perform data entry and verification tasks using common software. Ideal candidates will have a Diploma or Degree, fluent English, and the ability to work with minimal supervision in a