Claims Examiner - Third Party Bodily Injury

Allianz Malaysia; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading insurance provider in Kuala Lumpur seeks a dedicated Claims Specialist to review and process third-party bodily injury claims. You will assess claims, negotiate with third parties, and develop strategies for efficient settlements. Ideal candidates should have a Bachelor's Degree in Law/Insurance/Biomedicine and a minimum of 2 years of relevant experience. Strong communication, negotiation skills, and attention to fraud indicators are essential. Join us to build an inclusive workplace and care for our customers' futures.

Qualifications

• Minimum 2 years experience in related fields.
• Good policy understanding in terms of conditions and exclusions.
• Ability to make informed decisions.

Responsibilities

• Conduct thorough assessment of claims with attention to detail.
• Engage in timely negotiations to minimize litigation risks.
• Collaborate with panel solicitors for claim resolutions.

Skills

Communication skills

Negotiation skills

Attention to detail

Judgment

Familiarity with ChatGPT

Education

Bachelor's Degree in Law/Insurance/Biomedicine

Job description

Overview

To conduct a comprehensive review and processing of third-party bodily injury claims, and provide recommendations for suitable offers/mandates for resolution.

Responsibilities

• Conduct thorough assessment of claims by gathering necessary documentation from insured, third party solicitors, branches, agents, brokers, etc., with a keen attention to detail in identifying potential fraud, ensuring timely and fair settlements in compliance with internal policies and regulatory guidelines (PIAM, BNM).
• Engage in timely and effective negotiations with third parties or their solicitors to achieve claims settlement, minimize the risk of litigation, and enhance cost efficiency.
• Collaborate with panel solicitors to strategize and achieve a timely, fair and reasonable settlement.
• Craft, develop and implement efficient settlement strategies including those for complex claims, emphasizing workflow enhancements to streamline claim closures.
• Collaborate with stakeholders including customers, brokers, agents, and both inter/intra department teams to maintain vigilance for fraud indicators and develop robust fraud prevention measures.

Qualifications

• Bachelors Degree in Law/Insurance/Biomedicine
• Minimum 2 years experience in related fields.
• Good policy understanding in terms of the policy conditions, exclusions etc.
• Good judgement with ability to make informed decisions.
• Excellent communication and negotiation skills
• Familiarity with using ChatGPT for automating routine tasks and enhancing productivity

Disclaimer

Thank you for your interest in joining our team. Due to the high volume of applications we receive, we are unable to provide individual feedback to every applicant. If you do not hear from us within 14 days of submitting your application, please assume that you have not been selected for this position. All updates regarding your application status will be communicated via email. Please ensure you frequently check your email for updates and further instructions. Allianz will not accept any forward unsolicited resumes from any source to our employees email other than directly from a candidate. We will not be responsible for any fees and charges imposed.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let\u2019s care for tomorrow.