Claims Examiner - TPBI (1 Year Contract)

Zurich Insurance; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Zurich Insurance is hiring a Claims Examiner (TPBI) to manage third-party bodily injury claims in Kuala Lumpur, Malaysia. The role emphasizes thorough investigation, accurate evaluation, and timely settlement while ensuring compliance with regulations and internal policies.

The ideal candidate has a bachelor’s degree in law or insurance and at least 2 years of experience in a related environment, with strong analytical and negotiation skills and proficiency in claims software and MS Office.

Qualifications

• Bachelor’s degree in Law, Insurance, or a related field.
• Minimum of 2 years of experience handling third-party bodily injury claims.

Responsibilities

• Investigate, evaluate, and settle third-party bodily injury claims.
• Negotiate settlements with claimants and legal representatives.
• Ensure compliance with company policies and legal regulations.
• Identify opportunities for process improvements in claims handling.

Skills

Analytical skills

Negotiation

Claims software

Multi-tasking

Education

Bachelor's degree in Law/Insurance

Tools

Microsoft Office

Claims management software

Job description

Position:

Claims Examiner (TPBI)

Position Overview:

We are seeking a detail-oriented and experienced Third-Party Bodily Injury Claims Specialist to join our team. The ideal candidate will be responsible for managing and resolving third-party bodily injury claims with a focus on delivering exceptional service while ensuring compliance with company policies and legal requirements.

Key Responsibilities:

• Claims Management: Investigate, evaluate, and settle third-party bodily injury claims in a timely and efficient manner. This includes gathering relevant information and analyzing medical reports and other documentation.
• Negotiation: Negotiate settlements with claimants, legal representatives, and other stakeholders to resolve claims effectively. Ensure that settlement offers are fair, within company guidelines, and legally sound.
• Compliance: Ensure that all claims processes adhere to company policies, industry standards, and legal regulations. Stay updated on changes in laws and regulations affecting bodily injury claims.
• Continuous Improvement: Identify opportunities and contribute to the development of best practices in claims management.

Qualifications:

• Education: Bachelor’s degree in Law, Insurance, or a related field.
• Experience: Minimum of 2 years of experience handling third-party bodily injury claims, preferably in an insurance or legal environment.

Skills:

• Strong analytical and investigative skills with attention to detail.
• Excellent negotiation and communication skills.
• Proficiency in claims management software and Microsoft Office Suite.
• Ability to manage multiple claims and priorities effectively.

Knowledge:

• In-depth understanding of bodily injury claims processes and relevant legal concepts.
• Familiarity with medical terminology and injury assessment.

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let’s continue to grow together!

• Location(s): MY - Kuala Lumpur
• Schedule: Full Time