Circle Lead, Regulatory Compliance Assurance

RHB Bank Berhad; Malaysia; On-site; MYR 60,000 - 100,000; Full time

Job summary

RHB Bank Berhad is seeking a Senior Compliance Review Manager to develop, initiate and maintain the annual compliance review plan across Malaysia's 208 branches and 212 business areas. The role ensures forward-looking regulatory adherence and effective risk management through CRAM-aligned assessments.

You will monitor regulatory updates, collaborate with business units to address findings, and report to Board and Management, ensuring timely corrective actions and adherence to CRAM processes.

Qualifications

• Understanding of regulatory compliance frameworks across financial institutions.
• Experience in risk assessment methodologies and CRAM would be an advantage.
• Strong communication and stakeholder engagement skills.

Responsibilities

• Develops, initiates and maintains the annual compliance review plan across Malaysia.
• Collaborates with business/functional areas to evaluate and investigate compliance issues.
• Develops and implements corrective action plans for identified compliance issues.
• Monitors the performance of the annual compliance review plan and reports to Board and Management.

Skills

Regulatory compliance

Risk assessment

Stakeholder management

Job description

Develops, initiates and maintains the annual compliance review plan taking into consideration of the following:

• 208 branches across Malaysia
• 212 business/functional areas across the bank
• Forward-looking, current or emerging risk relating to regulations across all sectors
• Annual risk rating results derived from the Compliance Risk Assessment Model (CRAM)
• New regulations that have been issued or updated by the regulators and fully implemented by the Bank within the past year
• Gap assessments on updated and new regulatory requirements
• Regional entities under the bank
• Past incidences / non-compliances

• Always keep abreast with the latest regulatory updates, trends and best practices.
• Collaborates with business/functional areas to appropriately evaluate and investigate compliance issues/concerns identified during the review.
• Work closely with BRCOs and the business/functional areas to develop/implement corrective action plans for resolution of compliance issues/concerns.
• Monitors the performance of the annual compliance review plan and ensure appropriate steps are taken to accommodate any adhoc activities/requests from the regulators.
• Ensure reporting of violations or potential violations are documented and reported to Board and Management.

Peer Relationship Position Titles / Parties Nature of Interactions GCGC other Section Head and team members Exchanging information Internal Relationship Position Titles / Parties Nature of Interactions 3

• Provides reports on a regular basis, and as directed or requested, to keep the Board and Management informed of compliance issues/concerns.

Subject matter expertise

• Provide expertise and guidance to team members
• Support best practice sharing across teams
• Resolve any escalated customer related issues e.g. complains, approval

Resource planning

• Play an “Air traffic control” role, coordinate shift/leave schedule between team members
• Balance resource allocation across team based on demand and priorities
• Ensure attendance and adherence of team member (with regards to work schedule)
• Support the CoE/ Chapter / Circle to hire for required skillset

Team mgmt. and coaching

• Help empower the team to work independently & self-manage
• Support the team in removal of obstacles
• Work with Circle/Chapter Lead to ensure team is performing well and help to identify ways to improve skillset within the team
• Support career and skills development of team by defining a clear development plan & trainings
• Conduct reviews & evaluations on of team member's performance
• Provide on-the-ground coaching and guidance for all team members
• Coordinate/lead trainings for team members
• Raise common issues faced by either the team or customer to the Chapter/Circle Lead

Standard enforcement

• Ensure team members follow the standards and practices of their functional expertise
• Ensure key information is cascaded and necessary documentations are created (reports)
• Support implementation of any initiatives at the team level

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.