CI Governance & Operations Improvement Lead

DKSH; Klang City; On-site; MYR 60,000 - 90,000; Full time

Job summary

DKSH Malaysia is seeking a dedicated Continuous Improvement Lead to establish governance, coordinate initiatives, and build capability across operations in Selangor and Klang.

You will drive structured CI projects, organize training, and promote a culture of ongoing improvement while ensuring alignment with operational standards and governance requirements.

Join a team focused on delivering measurable improvements, working across departments and with leadership to sustain excellence.

Qualifications

• Diploma/Certificate in Supply Chain Management, Business Administration & Industrial Engineering.
• 5+ years experience in supply chain, operations, or continuous improvement.
• Experience managing cross-functional initiatives.
• Experience in operational governance or improvement programs.
• Strong coordination and stakeholder management skills.
• Continuous Improvement methodologies (Lean / Kaizen).
• Project governance and tracking.
• Change management and communication.
• Training and facilitation skills.

Responsibilities

• Establish CI governance framework and monitoring structure.
• Coordinate CI initiatives across operations and departments.
• Track CI project progress and report performance to leadership.
• Organize CI training and awareness programs.
• Promote continuous improvement culture across operations.
• Conduct process audits to ensure compliance with operational standards.
• Support operational crisis management and escalation coordination.

Skills

Cross-functional coordination

Stakeholder management

Lean / Kaizen

Project governance

Change management

Training facilitation

Audits and compliance

Education

Diploma/Certificate in Supply Chain Management, Business Administration & Industrial Engineering

Job description

DKSH Malaysia is seeking a dedicated Continuous Improvement Lead to establish governance, coordinate initiatives, and build capability across operations in Selangor and Klang.

You will drive structured CI projects, organize training, and promote a culture of ongoing improvement while ensuring alignment with operational standards and governance requirements.

Join a team focused on delivering measurable improvements, working across departments and with leadership to sustain excellence.