Chief Content Analytics & Harm Intelligence Lead

Malaysian Communication and Multimedia Commission (MCMC); Cyberjaya; On-site; MYR 120,000 - 160,000; Full time

Job summary

Malaysian Communications and Multimedia Commission (MCMC) in Cyberjaya, Selangor seeks a senior Content Analytics lead to govern the analytics framework for monitoring harmful online content, sentiment, and platform behavior. You will produce authoritative reports and dashboards to support regulatory oversight and national briefings, collaborating with internal divisions and international partners.

The role emphasizes leading data governance, advanced analytics, and strategic stakeholder

Qualifications

• Bachelor's degree is required and aligns with the role.
• Strong analytical capability and data literacy are essential.

Responsibilities

• Develop analytics strategies, frameworks, and methodologies to monitor harms and platform behavior.
• Establish metrics, models, and dashboards for regulatory oversight and stakeholder visibility.
• Oversee daily content restriction reports and annual online harm intelligence reports.
• Lead national sentiment outputs and narrative intelligence for government platforms.
• Forecast emerging risks and coordinate stakeholder engagements for policy development.

Education

Bachelor's degree in Communications/Computer Science/Information Technology/Law/Policy

Job description

Malaysian Communications and Multimedia Commission (MCMC) in Cyberjaya, Selangor seeks a senior Content Analytics lead to govern the analytics framework for monitoring harmful online content, sentiment, and platform behavior. You will produce authoritative reports and dashboards to support regulatory oversight and national briefings, collaborating with internal divisions and international partners.

The role emphasizes leading data governance, advanced analytics, and strategic stakeholder