Channel Partnerships Manager

EPOS; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

EPOS is expanding its footprint in Malaysia and seeks a Channel Partnerships Manager to lead the partner ecosystem across the country, including POS resellers, telco dealers, distributors, and industry associations for EPOS payment solutions.

This hands-on role covers partner outreach, onboarding, activation, and ongoing relationship management to drive merchant referrals and activations, with close collaboration to ensure productive partnerships.

Qualifications

• At least 6 years of experience in sales, partnerships, or business development.
• Experience in fintech/payments/POS/telco or related industries preferred.
• Willingness to travel within Malaysia for partner meetings and fieldwork.
• Strong communication and interpersonal skills to engage partners and merchants.

Responsibilities

• Develop and execute channel partnership strategies to acquire and grow high-potential partners across Malaysia.
• Lead partner acquisition, onboarding, activation, and relationship management to drive referrals and sales.
• Build joint business plans and sales initiatives with partners to hit targets.
• Drive partner enablement through product training, sales support, field activities, events, and merchant engagement.
• Monitor partner performance and address challenges with cross-functional teams.
• Collaborate with Sales, Marketing, Product and Operations to strengthen the channel network and expand EPOS market.

Skills

Sales & Business Development

Channel Partnerships

SME Acquisition

Relationship Management

Communication Skills

Cross-functional Collaboration

Job description

Description

About EPOS

Backed by Ant International, EPOS is part of Antom’s global merchant payment services and a leading POS and digital payment solutions provider headquartered in Singapore. As we expand in Malaysia, we are building a high-impact sales team to drive merchant acquisition and scale the adoption of digital payment solutions.

Job Summary

As a Channel Partnerships Manager, you will support the development and execution of EPOS’ partner ecosystem to drive merchant acquisition across Malaysia. You will work closely with channel partners such as POS resellers, telco dealers, distributors, and industry associations to promote and deploy EPOS payment solutions and Mini Programmes to SME merchants.

This is a hands-on, execution-focused role where you will be responsible for partner outreach, onboarding, activation, and ongoing relationship management. You will play a key role in ensuring partners are equipped, engaged, and productive in driving merchant referrals and activations.

What You’ll Do:

• Develop and execute channel partnership strategies to acquire and grow high-potential partners across Malaysia.
• Lead partner acquisition, onboarding, activation, and relationship management to drive merchant referrals and sales growth.
• Build joint business plans and sales initiatives with partners to achieve merchant acquisition, revenue, and performance targets.
• Drive partner enablement through product training, sales support, field activities, events, and merchant engagement.
• Monitor partner performance, identify growth opportunities, and proactively address operational or business challenges.
• Collaborate with Sales, Marketing, Product, and Operations teams to strengthen the channel network and drive EPOS market expansion.

Requirements

• At least 6 years of experience in sales, partnerships, or business development, preferably in fintech, payments, POS, telco, or related industries
• Strong interest in channel partnerships and SME acquisition
• Comfortable with outreach, relationship management, and on-ground execution
• Good communication and interpersonal skills, with the ability to engage partners and merchants effectively
• A proactive and hands-on attitude, with willingness to learn and grow in a fast-paced environment
• Basic understanding of commercial concepts (e.g., pricing, margins, partnerships) is a plus
• Able to work independently while collaborating closely with cross-functional teams
• Willingness to travel within Malaysia for partner meetings and fieldwork