Change Management Specialist

Averis; Kuala Lumpur; Sur place; MYR 60 000 - 100 000; Plein temps

Avantages offerts par ce poste

Full employee benefits

Résumé du poste

Averis, headquartered in Kuala Lumpur, Malaysia, is seeking a Change Management professional for a 12-month contract with a strong conversion opportunity to a permanent role. You will join a global business services environment delivering change initiatives across multiple stakeholders.

Responsibilities include developing change strategies with vendors and project counterparts, planning trainings, communicating impact, and driving continuous improvement to enhance client outcomes and service

Qualifications

• Bachelor's or Master's degree in a relevant field.
• 2-5 years of working experience in mid to large-scale organizational change efforts or process.
• Familiarity with project management approaches, tools, and project lifecycle phases.
• Proficiency in SAP ERP systems is an added advantage.
• Exceptional communication skills, both written and verbal.
• Good in presentation skill and PowerPoint skills.

Responsabilités

• Work closely with the Change Management Lead to develop, support and implement change management strategies for the assigned projects
• Ability to work with vendors or project counter parts to;
• Plan and execute training, communication and related work products and services, not limited to change readiness assessment, stakeholder assessment, change impact survey, training needs assessment, training materials, FAQ and etc.;
• Break down technical information to layman’s terms for project training and communications purposes;
• Coordinate, drive and deliver change related meetings, trainings/briefings to key users and end users on projects;
• Develop and implement operational continuous improvement initiatives to better serve our customer needs and grow our change management capabilities;
• Manage both internal and external stakeholders expectations to maintain business quality excellence.

Description du poste

Established in 2006, Averis is recognised as a multinational Global Business Services and Solutions provider that specialises in Finance & Accounting, Human Resources, IT Project & Operation, Shipping Documentation, Change Management, Recruitment Process Outsourcing, Corporate Function Services, and Digital.

We’re currently headquartered in Kuala Lumpur, Malaysia, and have recently expanded to Penang, Dubai, Brazil, and Indonesia. To date, we support our customers across various industries that range from manufacturing to RSPO certified palm, and clean and renewable energy.

12-month Contract with Permanent Conversion Opportunity

Start your career with a 12-month contract role (no bond) that offers the opportunity to be converted to a permanent position. Enjoy full employee benefits throughout your contract while gaining valuable experience and career development opportunities.

Key Responsibilities:

• Work closely with the Change Management Lead to develop, support and implement change management strategies for the assigned projects
• Ability to work with vendors or project counter parts to;
• Plan and execute training, communication and related work products and services, not limited to change readiness assessment, stakeholder assessment, change impact survey, training needs assessment, training materials, FAQ and etc.;
• Break down technical information to layman’s terms for project training and communications purposes;
• Coordinate, drive and deliver change related meetings, trainings/briefings to key users and end users on projects;
• Develop and implement operational continuous improvement initiatives to better serve our customer needs and grow our change management capabilities;
• Manage both internal and external stakeholders expectations to maintain business quality excellence.

Requirements:

• Bachelor's or Master's Degree in Business/ Psychology/ Human Resource Management or related discipline.
• 2-5 years of working experience in mid to large-scale organizational change efforts or process.
• Familiarity with project management approaches, tools, and project lifecycle phases [Proficiency in Microsoft 365 is an added advantage].
• Proficiency in SAP ERP systems is an added advantage.
• Exceptional communication skills, both written and verbal.
• Good in presentation skill and PowerPoint skills.