Global Infrastructure, Network & Cloud Engineer

Sitecore; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Career path to principal/architecture

Certifications & training

Flexible international team

Cross-team collaboration

Job summary

Sitecore in Kuala Lumpur, Malaysia is seeking an experienced Infrastructure, Network & Cloud Engineer to operate and improve our global network infrastructure across on‑prem, Azure, and SD‑WAN deployments.

You will own network security, reliability, and performance, collaborating with Engineering, DevOps, IT-Sec, and cross‑functional teams to deliver scalable, secure connectivity for our global applications.

Qualifications

• 3+ years of hands-on network engineering experience in hybrid or cloud-centric environments.
• Strong experience with Palo Alto Networks, Panorama, Prisma Access, and Global Protect (required).
• Strong experience with Cisco Meraki switching and SD-WAN.
• Solid Azure networking knowledge: VNets, NSGs, ExpressRoute, Azure DNS, Private Endpoints, and Azure Firewall.

Responsibilities

• Support the operation, maintenance, and continuous improvement of Sitecore’s hybrid network, including Meraki switching, Palo Alto firewalls, Panorama, Prisma Access, Global Protect, and Azure networking.
• Implement and maintain network security controls, including firewall policies, segmentation, Zero Trust/ZTNA capabilities, IPsec/VPN tunnels, and ACLs, working under the guidance of the senior engineer.
• Administer DNS, DHCP, and certificate lifecycle activities across cloud and on-premises environments.
• Prepare, implement, and validate network and firewall changes through the agreed change management process.
• Investigate and resolve escalated network incidents within SLA, including participation in the on-call rotation for network-impacting issues.
• Work with Engineering and DevOps to understand infrastructure requirements and support the delivery of secure, reliable network solutions.
• Partner with IT-Sec on security alert response, vulnerability remediation, and compliance-related network activities.
• Create and maintain clear technical documentation, including network diagrams, runbooks, implementation notes, and support procedures.
• Contribute to the assessment of new tools and technologies by providing hands-on feedback and operational insight.
• Share knowledge with peers and support less experienced team members through day-to-day collaboration.

Skills

Network engineering

Palo Alto

Panorama

Prisma Access

GlobalProtect

Cisco Meraki

SD-WAN

Azure networking

BGP/OSPF

VLANs/QoS

Datadog/Grafana

PKI

Terraform/Ansible

Communication

End-to-end ownership

Tools

Meraki

Palo Alto

Panorama

Prisma Access

GlobalProtect

Azure

DNS/DHCP

Job description

Sitecore in Kuala Lumpur, Malaysia is seeking an experienced Infrastructure, Network & Cloud Engineer to operate and improve our global network infrastructure across on‑prem, Azure, and SD‑WAN deployments.

You will own network security, reliability, and performance, collaborating with Engineering, DevOps, IT-Sec, and cross‑functional teams to deliver scalable, secure connectivity for our global applications.