Call Centre Representative

TELISTAR SOLUTIONS SDN. BHD.; Selangor; On-site; MYR 28,000 - 42,000; Full time

Job summary

TELISTAR SOLUTIONS SDN. BHD. in Selangor is seeking an organized administrative and coordination support specialist to bolster the Malaysia Service Operations team.

You will help keep daily operations on track, manage schedules, prepare materials, and ensure smooth information flow across teams. This role requires attention to detail, clear communication, and proficiency with Microsoft Office. You will handle records, reports, and follow-ups, while seeking ways to streamline processes and

Qualifications

• Experience in administration, coordination, or operations support.
• Strong organisational skills and attention to detail.
• Clear written and verbal communication abilities.

Responsibilities

• Provide routine administrative support to the Malaysia Service Operations team.
• Coordinate meetings, schedules, documents, and team communications.
• Maintain accurate records, reports, and operational documentation.
• Assist with tracking action items, service requests, and operational follow-ups.
• Prepare correspondence, presentations, and other materials as required.
• Liaise with internal teams to support timely completion of administrative activities.
• Identify opportunities to improve administrative processes and team coordination.

Skills

Organizational skills

Clear communication

Multitasking

Collaboration

Tools

Microsoft Office

Job description

Provide reliable administrative and coordination support to the Malaysia Service Operations team based in Selangor. This role helps keep daily operations organised, ensures information flows smoothly, and supports the team in delivering efficient service outcomes.

Key responsibilities

Provide routine administrative support to the Malaysia Service Operations team.

Coordinate meetings, schedules, documents, and team communications.

Maintain accurate records, reports, and operational documentation.

Assist with tracking action items, service requests, and operational follow-ups.

Prepare correspondence, presentations, and other materials as required.

Liaise with internal teams to support timely completion of administrative and coordination activities.

Identify opportunities to improve administrative processes and team coordination.

What we're looking for

Previous experience in administration, coordination, operations support, or a related role.

Strong organisational skills and attention to detail.

Clear written and verbal communication skills.

Proficiency in Microsoft Office and general administrative systems.

Ability to manage multiple tasks, prioritise work, and meet deadlines.

A proactive, dependable, and collaborative approach to work.

Location: Selangor Darul Ehsan

Your application will include the following questions:

• How many years' experience do you have as a Call Centre Operator?
• Do you have Meeting Coordination experience?

Telistar is a One-Stop End-to-End Service Solutions Provider (SSP). We specialise in tailoring the right solutions for service-centric organisations with the aim of enhancing Profitability, Productivity, Efficiency and Control (PPEC).

Customising our service delivery processes and management styles to fit into the culture and workplace environment of our clients, we are highly adaptable towards our client's needs and understand that there is no "one-size-fits-all" mentality for the services industry.

With our Total Service Management (TSM) Solutions and a strong team with a combined service experience of more than 50 years in the industry, we give our clients the necessary support to allow them to focus on their core business and maximise their full potential in an increasingly competitive market.

Aspiring to be the leading Service Solutions Provider in the Asia Pacific Region, Telistar gives uncompromising dedication in Empowering Solutions Through Services for clients to achieve their Strategic Business Objectives.

Telistar Solutions - Empowering Solutions Through Services!

Telistar is a One-Stop End-to-End Service Solutions Provider (SSP). We specialise in tailoring the right solutions for service-centric organisations with the aim of enhancing Profitability, Productivity, Efficiency and Control (PPEC).

Customising our service delivery processes and management styles to fit into the culture and workplace environment of our clients, we are highly adaptable towards our client's needs and understand that there is no "one-size-fits-all" mentality for the services industry.

With our Total Service Management (TSM) Solutions and a strong team with a combined service experience of more than 50 years in the industry, we give our clients the necessary support to allow them to focus on their core business and maximise their full potential in an increasingly competitive market.

Aspiring to be the leading Service Solutions Provider in the Asia Pacific Region, Telistar gives uncompromising dedication in Empowering Solutions Through Services for clients to achieve their Strategic Business Objectives.

Telistar Solutions - Empowering Solutions Through Services!

Telistar is a One-Stop End-to-End Service Solutions Provider (SSP). We specialise in tailoring the right solutions for service-centric organisations with the aim of enhancing Profitability, Productivity, Efficiency and Control (PPEC).

Customising our service delivery processes and management styles to fit into the culture and workplace environment of our clients, we are highly adaptable towards our client's needs and understand that there is no "one-size-fits-all" mentality for the services industry.

With our Total Service Management (TSM) Solutions and a strong team with a combined service experience of more than 50 years in the industry, we give our clients the necessary support to allow them to focus on their core business and maximise their full potential in an increasingly competitive market.

Aspiring to be the leading Service Solutions Provider in the Asia Pacific Region, Telistar gives uncompromising dedication in Empowering Solutions Through Services for clients to achieve their Strategic Business Objectives.

Telistar Solutions - Empowering Solutions Through Services!