Service Operations Admin & Records Coordinator

TELISTAR SOLUTIONS SDN. BHD.; Selangor; On-site; MYR 24,000 - 32,000; Full time

Job summary

TELISTAR SOLUTIONS SDN. BHD. is seeking a Service Support Representative in Selangor, Malaysia to provide reliable administrative and coordination support to the Malaysia Service Operations team.

You will help maintain accurate service and customer records, support calibration tool management, and coordinate operational activities to ensure timely service delivery. The role requires strong organisational skills, attention to detail, and the ability to manage multiple tasks while communicating

Qualifications

• Previous experience in administrative, coordination or operations support is preferred.
• Strong organisational skills and attention to detail.
• Ability to maintain accurate records and manage multiple tasks effectively.
• Clear communication and effective coordination skills.
• Proficiency in standard office applications and record-keeping systems.

Responsibilities

• Maintain accurate and up-to-date service and customer records.
• Provide routine administrative support to the Service Operations team.
• Support the management, tracking and documentation of calibration tools.
• Coordinate operational activities to support smooth service delivery.
• Monitor service-related information and follow up on outstanding administrative actions.
• Prepare and organise reports, documents and records in accordance with company procedures.
• Work with internal stakeholders to help ensure services are delivered on time.
• Identify record discrepancies or process issues and elevate them to the appropriate team members.

Skills

Administrative experience

Coordination skills

Record-keeping

Communication

Multitasking

Tools

MS Office

Job description

TELISTAR SOLUTIONS SDN. BHD. is seeking a Service Support Representative in Selangor, Malaysia to provide reliable administrative and coordination support to the Malaysia Service Operations team.

You will help maintain accurate service and customer records, support calibration tool management, and coordinate operational activities to ensure timely service delivery. The role requires strong organisational skills, attention to detail, and the ability to manage multiple tasks while communicating