Cafe Assistant Manager - Supervisor- Pokok Cafe klcc

Brick House; Kuala Lumpur; On-site; MYR 20,000 - 28,000; Full time

Job summary

Brick House in Kuala Lumpur is seeking a Cafe Assistant Manager - Supervisor for Pokok Cafe klcc to support daily restaurant operations and deliver high-quality service. You will supervise staff, ensure food quality and cleanliness, and help achieve sales and performance targets.

Ideal candidates have 1–2 years in F&B, strong leadership and communication skills, and the ability to work in a fast-paced environment, including weekends and public holidays.

Qualifications

• Minimum 1–2 years of experience in F&B or hospitality, preferably in a supervisory role.
• Strong leadership, communication, and problem-solving skills.
• Ability to work in a fast-paced environment and manage a team effectively.
• Keen interest in the F&B and hospitality industry.
• Willing to work shifts, weekends, and public holidays.

Responsibilities

• Assist in managing daily outlet operations and service flow.
• Supervise and guide service staff to ensure efficient and friendly customer service.
• Ensure food quality, cleanliness, and service standards are consistently maintained.
• Support staff scheduling, training, and performance monitoring.
• Handle customer feedback and resolve service issues promptly.
• Monitor stock levels and coordinate with the kitchen and management on inventory needs.
• Assist in achieving sales targets and maintaining operational efficiency.

Skills

Leadership

Communication

Problem-solving

Team management

Staff scheduling

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Cafe Assistant Manager - Supervisor- Pokok Cafe klcc

The Assistant Manager / Supervisor supports the Outlet Manager in overseeing daily restaurant operations, ensuring smooth service, high food quality, and excellent customer experience. This role involves supervising staff, maintaining operational standards, and assisting in achieving sales and performance targets.

Key Responsibilities

• Assist in managing daily outlet operations and service flow.
• Supervise and guide service staff to ensure efficient and friendly customer service.
• Ensure food quality, cleanliness, and service standards are consistently maintained.
• Support staff scheduling, training, and performance monitoring.
• Handle customer feedback and resolve service issues promptly.
• Monitor stock levels and coordinate with the kitchen and management on inventory needs.
• Assist in achieving sales targets and maintaining operational efficiency.

Requirements

• Minimum 1–2 years of experience in F&B or hospitality, preferably in a supervisory role.
• Strong leadership, communication, and problem-solving skills.
• Ability to work in a fast-paced environment and manage a team effectively.
• Keen interest in the F&B and hospitality industry.
• Willing to work shifts, weekends, and public holidays.

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)