Cafe Assistant Manager & Supervisor: Lead Service & Quality

Brick House; Kuala Lumpur; On-site; MYR 20,000 - 28,000; Full time

Job summary

Brick House in Kuala Lumpur is seeking a Cafe Assistant Manager - Supervisor for Pokok Cafe klcc to support daily restaurant operations and deliver high-quality service. You will supervise staff, ensure food quality and cleanliness, and help achieve sales and performance targets.

Ideal candidates have 1–2 years in F&B, strong leadership and communication skills, and the ability to work in a fast-paced environment, including weekends and public holidays.

Qualifications

• Minimum 1–2 years of experience in F&B or hospitality, preferably in a supervisory role.
• Strong leadership, communication, and problem-solving skills.
• Ability to work in a fast-paced environment and manage a team effectively.
• Keen interest in the F&B and hospitality industry.
• Willing to work shifts, weekends, and public holidays.

Responsibilities

• Assist in managing daily outlet operations and service flow.
• Supervise and guide service staff to ensure efficient and friendly customer service.
• Ensure food quality, cleanliness, and service standards are consistently maintained.
• Support staff scheduling, training, and performance monitoring.
• Handle customer feedback and resolve service issues promptly.
• Monitor stock levels and coordinate with the kitchen and management on inventory needs.
• Assist in achieving sales targets and maintaining operational efficiency.

Skills

Leadership

Communication

Problem-solving

Team management

Staff scheduling

Job description

Brick House in Kuala Lumpur is seeking a Cafe Assistant Manager - Supervisor for Pokok Cafe klcc to support daily restaurant operations and deliver high-quality service. You will supervise staff, ensure food quality and cleanliness, and help achieve sales and performance targets.

Ideal candidates have 1–2 years in F&B, strong leadership and communication skills, and the ability to work in a fast-paced environment, including weekends and public holidays.