Business Systems Analyst: Bridge Biz & IT Enable Solutions

Jabil; Penang; On-site; MYR 90,000 - 150,000; Full time

Job summary

Jabil in Penang is seeking a seasoned Business System Analyst who bridges business needs and IT. You will translate requirements into functional specs, support system implementations and work with developers and QA to ensure alignment with objectives.

You will document processes, analyze workflows for optimization, train end users, and maintain project documentation. Candidates should have a Bachelor's in information systems or computer science and 6–8 years of experience, plus familiarity with

Qualifications

• Bachelor's degree in information systems/computer science or equivalent.
• 6-8 years of experience.
• Familiarity with Agile and Scrum methodologies.
• Excellent interpersonal skills and the ability to measure and improve existing processes and procedures.
• Able to work independently with minimal supervision and able to perform in a team-based environment.

Responsibilities

• Collaborate with business stakeholders to identify, document, and analyze business needs and objectives.
• Translate business requirements into detailed functional specifications.
• Assist in the design, testing, and deployment of new systems or enhancements to existing systems.
• Work with developers and QA teams to ensure requirements are understood and implemented accurately.
• Act as a liaison between business units, IT teams, and external vendors.
• Provide regular updates to Project Manager/Scrum master on project status and issue resolution.
• Analyze existing business processes and identify areas for optimization.
• Recommend system enhancements or workflow changes to improve efficiency and effectiveness.
• Support data analysis efforts and generate reports to provide insights into business performance.
• Ensure data integrity and accuracy across systems.
• Serves as escalation point for troubleshooting issues and coordinates with other Business Analysts and technical personnel for their resolution.
• Conduct end-user training when necessary.
• Prepare and keep system and project documentation up to date.

Skills

Agile & Scrum

Interpersonal skills

Process improvement

Independent worker

Team collaboration

Education

Bachelor's degree in information systems/computer science

Job description

Jabil in Penang is seeking a seasoned Business System Analyst who bridges business needs and IT. You will translate requirements into functional specs, support system implementations and work with developers and QA to ensure alignment with objectives.

You will document processes, analyze workflows for optimization, train end users, and maintain project documentation. Candidates should have a Bachelor's in information systems or computer science and 6–8 years of experience, plus familiarity with