Strategic IT Business Analyst: Aligning Tech & Growth

JS INTECH SOLUTIONS SDN. BHD.; Petaling Jaya; On-site; MYR 78,000 - 123,000; Full time

Benefits offered by this job

Health insurance

Flexible work arrangements

Professional development

Career progression pathways

Annual leave entitlements

Wellbeing programmes

Performance bonuses

Job summary

JS INTECH SOLUTIONS SDN. BHD. in Petaling Jaya is seeking an IT Business Analyst to bridge business objectives and technology solutions. The role involves gathering requirements, translating them into technical specs, and supporting IT project delivery within an agile environment.

The ideal candidate has a Bachelor's degree and 1–3 years of experience in IT analysis, with strong communication and documentation skills to support analysis, UAT, and training activities.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.

Responsibilities

• Gather and analyse business requirements from stakeholders across the organisation to identify process improvements and technology solutions
• Create detailed documentation including functional specifications, use cases, process flows and requirements traceability matrices
• Conduct feasibility studies and impact assessments for proposed IT solutions and system changes
• Collaborate with system architects and technical teams to translate business requirements into technical specifications
• Perform gap analysis between current systems and desired future state, recommending optimal solutions
• Support system testing, user acceptance testing (UAT) and implementation phases to ensure business requirements are met
• Provide training and documentation to end-users on new systems and processes
• Monitor system performance post-implementation and identify areas for optimisation and enhancement
• Liaise between business departments and IT teams to ensure clear communication and successful project delivery
• Maintain detailed project records and documentation for knowledge management and process improvement

Skills

SDLC knowledge

Agile methodologies

Requirements elicitation

Stakeholder interviews

Visio/JIRA experience

Data analysis

Process mapping

Communication skills

Multitasking

Education

Bachelor's degree in IT/CS/Business Admin

Tools

Visio

JIRA

Job description

JS INTECH SOLUTIONS SDN. BHD. in Petaling Jaya is seeking an IT Business Analyst to bridge business objectives and technology solutions. The role involves gathering requirements, translating them into technical specs, and supporting IT project delivery within an agile environment.

The ideal candidate has a Bachelor's degree and 1–3 years of experience in IT analysis, with strong communication and documentation skills to support analysis, UAT, and training activities.