Operations Administrator

GAC Group; Petaling Jaya; On-site; MYR 36,000 - 58,000; Full time

Benefits offered by this job

Flexible working arrangements

Medical coverage

Health screenings

Bonus eligibility

Wellness benefits

Referral incentives

Birthday leave

Subsidized parking

Job summary

GAC Group is seeking an Operations Administrator in Malaysia to provide efficient operational and administrative support to the Operations team. You will coordinate shipping documentation, vessel licensing, vendor registrations and courier arrangements to ensure smooth and timely business operations.

The role requires good organizational skills, attention to detail and the ability to work with multiple stakeholders in a fast-paced shipping environment.

Qualifications

• Diploma/degree in shipping, maritime studies, logistics or related field.
• Fresh graduates are encouraged to apply.
• Internship or working experience in shipping, logistics, maritime operations or admin support is an advantage.
• Proficiency in English and Bahasa Malaysia, both written and spoken.

Responsibilities

• Coordinate shipping documentation and vessel licensing processes.
• Vendor onboarding and registration activities.
• Courier arrangements and tracking of shipments.
• Manage supplier documentation and vendor records.
• Support branches across Malaysia with admin and operations tasks.
• Handle hotel credit facilities including renewals/maintenance.
• Undertake additional operational responsibilities as needed.

Skills

Strong communication

Time management

Attention to detail

Work under pressure

Self-motivation

Education

Diploma/Advanced Diploma in Shipping/Logistics

Tools

Microsoft Office

Excel

Outlook

Word

Job description

Job Description

Operations Administrator

Location:

Kelana Jaya, Petaling Jaya HQ, Malaysia

Support operational excellence at GAC

Are you a fresh graduate or early-career professional who is organized, detail-oriented and eager to build a career in the shipping and logistics industry? Do you enjoy coordinating multiple tasks, managing documentation and working with different stakeholders to ensure smooth operations? If you are looking for an opportunity to develop your operational and administrative skills in a dynamic environment, GAC Shipping Malaysia wants you on our team.

The Role

The role provides efficient operational and administrative support to the Operations team. If appointed, you will coordinate shipping documentation, vessel licensing processes, vendor registrations, courier arrangements and other operational support activities to help ensure smooth and timely business operations.

Key Responsibilities Include

• Process and coordinate Domestic Shipping License (DSL) applications for vessels.
• Prepare and issue Bills of Lading (BLs) for Ship-to-Ship (STS) operations in coordination with the Operations team.
• Print and distribute Bills of Lading and ensure their timely delivery.
• Arrange courier services, including DHL, Lalamove and other logistics providers.
• Monitor and track incoming and outgoing courier shipments and coordinate with the Operations team to ensure timely delivery.
• Track incoming bunker samples and coordinate dispatch arrangements.
• Manage supplier onboarding and vendor registration activities.
• Handle vendor registration processes for clients and maintain accurate documentation records.
• Manage hotel credit facilities, including renewals and maintenance of approved credit arrangements.
• Provide administrative and operational support to branches across Malaysia.
• Undertake additional operational responsibilities in line with business requirements and professional development.

Benefits

Benefits may include flexible working arrangements, medical coverage, health screenings, development support, employee engagement activities, performance-based bonus eligibility, selected wellness/dental benefits, referral incentives, mental wellness support, birthday leave and subsidized parking.

Job Requirements

What We're Looking For

Qualifications & Experience

• Diploma / Advanced Diploma / Higher Diploma / Degree in Shipping, Maritime Studies, Logistics, Supply Chain Management, Business Administration or a related discipline.
• Fresh graduates are encouraged to apply.
• Prior internship or working experience in shipping, logistics, maritime operations or administrative support will be an advantage.
• Good command of English and Bahasa Malaysia, both written and spoken.

Skills & Attributes

• Proficient in Microsoft Office applications, particularly Excel, Word and Outlook.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• High attention to detail and ability to handle documentation accurately.
• Ability to work independently as well as collaboratively within a team environment.
• Basic knowledge of shipping, logistics, maritime operations or documentation processes would be an advantage.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Strong problem-solving, coordination and follow-up skills.
• Positive attitude with a willingness to learn and take on new responsibilities.

Why Join GAC?

As a GAC Employee, You Will

• Become part of the GAC global community.
• Gain exposure to a regional and global business environment.
• Benefit from structured training and development programmes.
• Access a range of employee benefits that support your work and wellbeing.