Business Office Lead: Billing, Credit & Operations

KPJ Selangor Specialist Hospital; Perlis; On-site; MYR 60,000 - 110,000; Full time

Job summary

KPJ Selangor Specialist Hospital is seeking an experienced Business Office In-Charge to oversee the overall billing, cashiering and revenue cycle processes. You will supervise daily operations, ensure accuracy, and drive collections while maintaining audit-compliant controls.

The role requires a recognized degree or diploma, strong healthcare management knowledge, and proficiency in Bahasa Malaysia and English. Strong analytical and interpersonal skills are essential.

Qualifications

• Recognized Degree/Diploma or equivalent.
• Experience and knowledge of healthcare management.
• Strong command of Bahasa Malaysia and English (written and spoken).
• Technical and functional skills such as Microsoft Excel, Word, and PowerPoint.

Responsibilities

• Oversee daily operations of Admission, Cashier, Billing, Credit Management, A&E registration, GL Counter and Case Review.
• Review invoices and patient accounts for accuracy; address billing inquiries from corporate clients and patients.
• Monitor outstanding debts; coordinate with legal advisors for actions where needed.
• Prepare and present monthly debt collection and billing reports to CCM HQ.

Skills

MS Excel

MS Word

MS PowerPoint

Bahasa Malaysia

English

Education

Degree/Diploma

Job description

KPJ Selangor Specialist Hospital is seeking an experienced Business Office In-Charge to oversee the overall billing, cashiering and revenue cycle processes. You will supervise daily operations, ensure accuracy, and drive collections while maintaining audit-compliant controls.

The role requires a recognized degree or diploma, strong healthcare management knowledge, and proficiency in Bahasa Malaysia and English. Strong analytical and interpersonal skills are essential.