Business Development Manager Renewal, Selangor

Maybank; Ipoh; On-site; MYR 60,000 - 90,000; Full time

Job summary

Maybank is seeking a Business Development professional to support renewal of accounts within their portfolio, coordinating site visits with BDMs, and ensuring adherence to credit SLAs. The role involves monitoring disbursement conditions, cross-selling loan products, and maintaining strong client relationships to minimize attrition and maximize wallet share.

The incumbent will interact with customers to address requests, provide basic credit guidance, and ensure compliance with risk parameters

Qualifications

• 3–4 years of business development experience in banking or finance.

Responsibilities

• Support BDM in renewal of accounts (half yearly and yearly) in their portfolio.
• Conduct visitation with BDM to customer sites for observation and information prior to renewals.
• Monitor Post Disbursement Conditions of cases in the portfolio.
• Attend to customer requests and appeals on credit matters within SLA, and provide basic advice.
• Market and sell the Bank's loan products to new and existing customers.
• Build closer rapport with existing customers to boost utilization and share of business.

Skills

Communication skills

Interpersonal skills

Development strategies

Job description

Support BDM in the renewal of accounts (both half yearly and yearly) in their portfolio.

Responsibilities

• Conduct visitation with BDM to customer sites or premises for observation and collection of information prior to renewals.
• Monitor Post Disbursement Conditions of cases in the portfolio.
• Monitor and Control other related conditions and processes of BL and CF cases to minimize risk.
• Attend to customer requests and appeals on credit related matters within the SLA, and provide basic advise and service to meet customers’ needs.
• Manage the MFRS9 related matters (assessment, etc. in relation to their portfolio).
• Co-monitor with BDM, Attend to customer requests and appeals on credit related matters within the SLA, and provide basic advise and services to meet customers’ needs.
• Process credit proposals and ad-hoc requests received from customers (existing and new) within SLA’s standard of service; i.e. to ensure Bank’s risk parameters and guidelines are adhered to, and to be aware of common shortcomings highlighted by GCRM and Risk Management to maintain high credit standards.
• Monitor all WLs, SMAs and keep Newly Impaired Loans low; i.e. to keep abreast of market developments and early warning signals, to take preventive action to avoid SMAs from turning Impaired.
• Market and sell the Bank's loan products to new and existing customers. This also includes cross-selling of other Bank's products and services.
• Building closer rapport with existing customers to boost utilization and share of business / wallet.
• Managing portfolio of existing accounts with minimal attritions.
• Maintaining cordial work relationship with peers/other units to provide solutions to customers' banking needs.
• Provide referrals to BDM from existing portfolio while processing the renewals.

Qualifications

• 3 - 4 years' prior industry related business development experience

Required Skills

• Strong communication and interpersonal skills
• Proven knowledge and execution of successful development strategies