Business Development Manager, Penang

Maybank; Penang; On-site; MYR 48,000 - 72,000; Full time

Job summary

Maybank Malaysia is seeking staff to handle credit-related customer requests within SLA, process credit proposals, monitor loan portfolios, and promote the bank's loan products to customers. You will build rapport with clients to boost utilization and manage existing accounts with minimal attrition.

The role focuses on maintaining credit standards while offering basic advisory services and cross-selling opportunities within Malaysia, Penang location.

Responsibilities

• Attend to customer requests and appeals on credit matters within the SLA; provide basic advice and services to meet customers’ needs.
• Process credit proposals and ad-hoc requests received from customers within SLA; ensure Bank’s risk parameters and guidelines are adhered to.
• Monitor all WLs, SMAs and keep Newly Impaired Loans low; stay aware of market developments and early warning signals to prevent SMAs from turning Impaired.
• Market and sell the Bank's loan products to new and existing customers; cross-sell other Bank's products and services.

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Attend to customer requests and appeals on credit related matters within the SLA, and provide basic advise and services to meet customers’ needs.

Process credit proposals and ad-hoc requests received from customers (existing and new) within SLA’s standard of service; i.e. to ensure Bank’s risk parameters and guidelines are adhered to, and to be aware of common shortcomings highlighted by GCRM and Risk Management to maintain high credit standards.

Monitor all WLs, SMAs and keep Newly Impaired Loans low; i.e. to keep abreast of market developments and early warning signals, to take preventive action to avoid SMAs from turning Impaired.

Market and sell the Bank's loan products to new and existing customers. This also includes cross-selling of other Bank's products and services.

Building closer rapport with existing customers to boost utilization and share of business / wallet.

Managing portfolio of existing accounts with minimal attritions.