Business Development Manager – Industrial Automation & Services
Business Development Manager – Industrial Automation & Services
Manager
Responsibilities:
- Develop and execute a business development plan for industrial automation, electrical works, maintenance services and industrial products.
- Identify and develop new customers, with an initial focus on food and beverage, edible oils, oleochemicals and related manufacturing industries.
- Conduct customer visits and build relationships with engineering, maintenance, production, purchasing and management personnel.
- Identify customer needs relating to PLC and SCADA upgrades, plant reliability, electrical systems, troubleshooting and preventive maintenance.
- Develop key accounts by identifying opportunities across different production lines, departments and plant locations.
- Promote annual maintenance contracts, repeat service work, system upgrades and industrial product supply.
- Manage opportunities from initial contact and qualification through proposal preparation, negotiation and order confirmation.
- Gather clear information on customer requirements, budgets, decision-makers, purchasing processes and project schedules before engaging engineering resources.
- Work with engineers and sales support personnel to prepare practical proposals with clear scope and commercial terms.
- Develop relationships with equipment manufacturers, contractors and engineering partners, and clarify commercial arrangements before committing company resources.
- Negotiate within approved limits and obtain management approval for pricing, credit terms and other exceptions.
- Maintain an accurate sales pipeline and provide regular forecasts, account plans and progress reports.
- Coordinate the handover of confirmed orders to engineering and operations, including agreed scope, exclusions, commitments and customer expectations.
- Work with finance on customer credit assessment and payment follow-up.
- Achieve agreed revenue, gross profit and customer development targets while supporting timely collection.
Requirements:
- Diploma or Degree in Engineering, Business, Marketing or a related discipline.
- Preferably at least 5 years of relevant B2B sales or business development experience in industrial automation, electrical systems, engineering services or industrial equipment.
- Demonstrated ability to develop new industrial customers and convert opportunities into confirmed orders.
- Working knowledge of PLC, HMI, SCADA, instrumentation, variable frequency drives or industrial electrical systems.
- Experience dealing with manufacturing plant owners, engineering teams, maintenance departments and purchasing personnel.
- Able to identify customer needs, qualify opportunities and coordinate technical proposals with engineers.
- Commercially aware, with an understanding of costing, gross profit, payment terms and contractual scope.
- Able to develop account plans, manage a sales pipeline and provide realistic forecasts.
- Strong communication, presentation and negotiation skills in English and Bahasa Malaysia.
- Willing to take a hands‑on role in prospecting, customer visits, quotation follow‑up and closing.
- Organised and accountable, with accurate records and consistent follow-through.
- Possess a valid driving licence and own transport, and be willing to travel.
- An established network in food and beverage, edible oils, oleochemicals or related manufacturing industries will be an advantage.
- Basic salary plus performance incentives under the company’s approved scheme.
- Business travel mileage, toll and parking claims in accordance with company policy.
- EPF, SOCSO and EIS contributions.
- Annual leave and medical benefits in accordance with company policy and applicable requirements.
- Technical and proposal support from the engineering team.
- Opportunity to develop key industrial accounts and shape the company’s business development activities.
- Career progression based on business results and demonstrated leadership.
Qualification:
Diploma/Advanced/Higher/Graduate Diploma , Bachelor's Degree/Post Graduate Diploma/Professional Degree
Marketing/Business Development
Job Location: Johor, Other (Based in Johor, with travel to customer sites)
Employment Type: Full-Time
Age Range of Candidate: -
Years of Experience: 5
Monthly Salary: -