Business Development Manager (FREIGHT)

Aramex (Malaysia) Sdn Bhd; Penang; On-site; MYR 90,000 - 150,000; Full time

Job summary

Aramex (Malaysia) Sdn Bhd is seeking an experienced sales professional to drive new freight business with direct customers and multi-channel retailers. You will source opportunities, develop accounts, and meet revenue quotas through solution selling and proactive relationship management.

You will collaborate with cross-functional teams to deliver innovative shipping solutions, review performance with customers, and pursue growth across the product portfolio with high retention and satisfaction.

Qualifications

• Bachelor’s degree in business, logistics, supply chain, marketing, or related field.
• Minimum 5–8 years of sales or business development experience, preferably in logistics or freight forwarding.
• Proven track record of achieving or exceeding sales targets.
• Strong network and understanding of logistics or courier markets.
• Excellent negotiation, presentation, and relationship management skills.
• Proficiency with CRM systems (Salesforce preferred) and MS Office.
• Self-motivated, results-oriented, able to work independently.

Responsibilities

• Acquire new business for Aramex freight services, focusing on direct customers.
• Source opportunities and revenue for Aramex freight services with multi-channel retailers and brands.
• Identify and develop account opportunities through prospecting, networking, and relationships.
• Meet or exceed assigned quota for signings and revenue plans.
• Use solution selling to address customer needs and pain points.
• Collaborate with cross‑functional teams to deliver innovative shipping solutions.
• Conduct regular performance reviews with customers to assess satisfaction and opportunities.
• Grow business across the portfolio through negotiation and relationship management.
• Maintain relationships with existing customers for high retention and satisfaction.
• Prospect and gain new customers via targeted sales efforts, presentations, and networking.
• Collaborate with the sales team to meet departmental objectives and grow the company.
• Fulfill customer needs with high quality service delivery and timely solutions.
• Achieve targets and productivity KPIs, tracking performance metrics.

Skills

Negotiation

Presentation

Relationship management

Self-motivated

Education

Bachelor’s degree in business, logistics, supply chain, marketing, or related field

Tools

Salesforce

Microsoft Office

Job description

Acquire new business for Aramex freight services, focusing on direct customers.

Source opportunities and acquire new business revenue for Aramex freight services, focusing on multi-channel retailers and brands.

Identify, gain, and develop account opportunities through targeted prospecting, networking, and relationship building.

Achieve assigned quota for signings and revenue plans, meeting or exceeding sales targets and objectives.

Utilize solution selling techniques to position Aramex freight services effectively and address customer needs and pain points.

Work collaboratively with cross-functional departments in solution development to achieve desired customer outcomes and deliver innovative shipping solutions.

Conduct regular performance reviews with customers to assess satisfaction, address concerns, and identify opportunities for improvement.

Grow and expand business across the entire product portfolio through effective negotiation and relationship management with existing and potential customers.

Develop and maintain effective relationships with existing customers, ensuring high levels of customer retention and satisfaction.

Prospect and gain new customers through targeted sales efforts, presentations, and networking activities.

Collaborate with the sales team to achieve departmental objectives and contribute to overall company growth.

Fulfill customer needs and ensure high quality of service delivery, providing timely and effective solutions to customer inquiries and requests.

Achieve set targets and productivity KPIs, tracking performance metrics and taking proactive measures to drive results.

Job Requirement

• Education: Bachelor’s degree in business, logistics, supply chain, marketing, or related field.
• Experience: Minimum5–8 years of experience in sales or business development, preferably withinlogistics, express courier, freight forwarding, or supply chain solutions.
• Proven track record of achieving or exceeding sales targets.
• Strong network and understanding of logistics or courier industry markets.
• Excellent negotiation, presentation, and relationship management skills.
• Proficiency in CRM systems (Salesforce preferred) and Microsoft Office tools.
• Self-motivated, results-oriented, and able to work independently.