Business Development Manager

Freshtel Internet Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 120,000; Full time

Job summary

Freshtel Internet Sdn Bhd in Malaysia is seeking a proactive Business Development Manager to accelerate partner growth. You will identify, onboard, and manage dealers, agents, and resellers while aligning sales goals with marketing campaigns and customer needs.

You will collaborate with marketing, operations, and finance to implement sales strategies, monitor KPIs, and address underperforming channels. Regular performance reports for senior management will inform corrective actions to boost

Responsibilities

• Identify, onboard, and manage dealers, agents, and resellers.
• Monitor partner performance through KPIs, ensuring alignment with sales objectives.
• Provide training, tools, and resources to enhance partner capabilities.
• Serve as the main point of contact for dealers, agents, and resellers, addressing their needs and ensuring their satisfaction.
• Analyse market trends and competitor activities to identify growth opportunities.
• Track and analyze sales metrics, including dealer and agent performance, to identify areas for improvement.
• Prepare and present regular sales performance reports to senior management.
• Implement corrective actions to address underperforming channels or accounts.
• Collaborate with the marketing team to design promotional campaigns that align with sales goals.
• Cross-Functional Collaboration: work with marketing, operations, and finance to ensure seamless execution of sales strategies.

Job description

Freshtel Internet Sdn Bhd is a fast-growing Internet Service Provider (ISP) in Malaysia, delivering high-speed broadband solutions to residential and commercial customers. Since our establishment, we have expanded across Klang Valley and beyond, focusing on reliable connectivity, strong customer experience, and continuous network innovation.

Job Responsibilities:

1. Partner Management

Identify, onboard, and manage new and existing partnerships with dealers, agents, and resellers.

Establish and maintain strong relationships with partners to drive engagement and loyalty.

Monitor partner performance through KPIs, ensuring alignment with the company’s sales objectives.

Provide training, tools, and resources to enhance partner capabilities.

Serve as the main point of contact for dealers, agents, and resellers, addressing their needs and ensuring their satisfaction.

Analyse market trends and competitor activities to identify growth opportunities.

Track and analyze sales metrics, including dealer and agent performance, to identify areas for improvement.

Prepare and present regular sales performance reports to senior management.

Implement corrective actions to address underperforming channels or accounts.

Collaborate with the marketing team to design promotional campaigns that align with sales goals.

3. Cross-Functional Collaboration

Work closely with the marketing, operations, and finance teams to ensure seamless execution of sales strategies.

Align sales initiatives with product launches, promotions, and customer service goals.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Telecommunications & Internet Service Providers 11-50 employees

We are a group of passionate & enterprising professionals with a combination of 50+ years in the Telecommunications industry who are determined to reFRESH our customers expectations of what an Internet experience can be!

We want to shake up the telecommunications industry and will constantly evolve to deliver an experience that our customers will absolutely enjoy as we strive to always put our customers at the heart of what we do.

We aim to serve our customers across Malaysia, helping connect people to the digital world and enabling them to discover and experience its endless possibilities. We aim to bring a totally reFRESHing change to you, our valued customers!

We are a group of passionate & enterprising professionals with a combination of 50+ years in the Telecommunications industry who are determined to reFRESH our customers expectations of what an Internet experience can be!

We want to shake up the telecommunications industry and will constantly evolve to deliver an experience that our customers will absolutely enjoy as we strive to always put our customers at the heart of what we do.

We aim to serve our customers across Malaysia, helping connect people to the digital world and enabling them to discover and experience its endless possibilities. We aim to bring a totally reFRESHing change to you, our valued customers!

What can I earn as a Business Development Manager