Business Development Executive

DACHIN; Kuala Lumpur; On-site; MYR 42,000 - 66,000; Full time

Job summary

DACHIN is expanding its Malaysia operations and seeks a proactive Business Development Executive to drive growth with retailers and distributors in Kuala Lumpur. You will identify new customers, secure repeat orders, manage product placement, and coordinate fulfillment and payments.

Fluency in English and Bahasa Malaysia is required, with Mandarin a plus. The role involves regular field visits to build relationships and expand our distribution network.

Qualifications

• At least 1 year of relevant offline sales or channel sales experience in Malaysia.
• English and Bahasa Malaysia sufficient for day-to-day communication; Mandarin is an advantage.
• Basic proficiency in office software, quotation preparation and customer tracking is required.

Responsibilities

• Develop new customers and visit target retailers, buyers, store owners and distributors.
• Secure first orders and product listings; present products and arrange samples and quotations.
• Coordinate delivery, order fulfillment and payment follow-up with internal teams.
• Maintain customer records and share market feedback to improve sales execution.
• Drive replenishment, repeat orders and wider distribution within each account.
• Follow pricing policies and trading conditions; escalate special requests as needed.

Skills

Offline sales

Channel sales

Field visits

Communication

English

Bahasa Malaysia

Mandarin (advantage)

Tools

Office software

Job description

• Singapore-headquartered end-to-end consumer brand company


• Backed by global investors ARES and Jungle Ventures; Seed and Series A completed


• Category-leading brands across Southeast Asia


• No.1 Kitchenware GMV brand in Indonesia


• Malaysia office located in Bangsar, Kuala Lumpur

About The Role

We are looking for a proactive and results-driven Business Development Executive to support our business expansion in the Malaysian market. In this role, you will be responsible for identifying and developing new customers, building strong relationships with retailers and distributors, securing new sales opportunities, and driving repeat orders. You will also manage product placement, monitor customer needs, coordinate order fulfillment, and ensure timely payment follow-up.

Key Responsibilites

Initial performance priorities

1. Effective customer development, first orders from new accounts, product placement, replenishment and repeat orders, and payment collection.


2. Develop new customers
   Identify and visit target retailers, buyers, store owners and distributors. Introduce products, establish relationships and continuously develop new accounts and sales outlets.


3. Secure first orders and product listings
   Follow the company’s sales approach to present products, recommend suitable items, arrange samples, prepare quotations and follow up. Coordinate supplier registration, orders and product listings to achieve first orders and initial product placement.


4. Follow company pricing and sales policies
   Conduct business within approved prices, discounts, promotions, payment terms and trading conditions. Escalate special customer requests and proceed according to internal approvals.


5. Drive replenishment, repeat orders and wider distribution
   Visit customers and outlets regularly to understand sales performance and stock levels. Follow up on displays, promotions and replenishment, encourage repeat purchases, and expand the product range and outlet coverage within each account.


6. Coordinate delivery and payment follow-up
   Work with warehouse, supply chain and finance teams to follow up on orders, deliveries, account reconciliation and payments. Coordinate timely resolution of customer issues.


7. Maintain customer records and share market feedback
   Keep customer visits, quotations, orders and next steps up to date. Share competitor activity, pricing and customer feedback to improve sales execution and follow-up.

Profile Requirements

1. At least 1 year of relevant offline sales or channel sales experience, with strong understanding the Malaysian market. Experience in kitchenware, housewares, department store channels, home appliances or distribution is preferred.


2. Practical experience visiting or working with third-party retailers, buyers, store owners or distributors. Existing customer relationships or relevant territory experience are an advantage.


3. Willingness to make regular field visits, approach new customers proactively and maintain timely, consistent follow-up.


4. Clear communication, strong execution and a willingness to learn and follow the company’s sales approach, pricing policies and working procedures. Reliable and accountable for assigned work.


5. English and Bahasa Malaysia sufficient for day-to-day customer communication. Mandarin is an advantage. Basic proficiency in office software, quotation preparation and customer tracking is required.


6. Reliable transport arrangements for regular customer visits and willingness to travel when needed.

Why Join DACHIN?

• Become part of a Singapore-headquartered regional consumer brand company with a strong track record of growth and market success across Southeast Asia.


• Work with established brands that have achieved category leadership in the region.


• Join the early team driving DACHIN's expansion in Malaysia and play a direct role in shaping the company's local growth.


• Gain hands-on experience managing major campaigns across TikTok Shop, Shopee, and Lazada, including double-date promotions and platform-mega sales events.


• Enjoy strong career growth opportunities within a rapidly expanding regional organization.


• Work from our office in Bangsar, the most accessible and vibrant business districts in Kuala Lumpur with easy access via public bus and LRT.