Business Development Director

Teladoc Health Asia; Kuala Lumpur; On-site; MYR 300,000 - 600,000; Full time

Job summary

Teladoc Health Asia seeks a dynamic Business Development Director to lead revenue growth across Southeast Asia by expanding insurer and employer clients in Malaysia.

You will craft and execute strategic sales plans, close complex service deals, and guide a high-performing team while collaborating with marketing, product, clinical, and operations to deliver measurable business outcomes.

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• 8+ years B2B services sales with track record of exceeding targets.
• Experience selling to insurers with understanding of insurer needs and market dynamics.
• Strong leadership, communication, and stakeholder management skills.

Responsibilities

• Develop and execute a comprehensive business development strategy for revenue and market share goals in Southeast Asia.
• Identify, qualify, and pursue new business opportunities in insurance, virtual healthcare, and TPA segments.
• Build and maintain relationships with C-suite decision-makers.
• Negotiate and close complex deals with optimal terms and pricing.
• Collaborate cross-functionally to drive sales success and client outcomes.

Skills

B2B sales

Sales leadership

CRM

Strategic partnerships

Negotiation

Presentation

Client relationships

Education

Bachelor's degree

Tools

CRM software

Job description

Teladoc Health is a world leader in comprehensive virtual care services, delivering, enabling, and empowering whole-person healthcare, from wellness and prevention to acute care and complex healthcare needs. We are committed to a culture that embraces individuality while accelerating the adoption of virtual care, making high-quality healthcare more accessible globally. Our services span more than 150 countries.

Job Summary

We are seeking a dynamic and results-oriented Business Development Director to drive revenue growth and expand our insurance and employer client base across Southeast Asia. This role is pivotal in building and executing a strategic sales plan to penetrate the insurance, virtual healthcare services, and TPA markets. The ideal candidate will possess a proven track record of success in closing complex service deals, building strong client relationships, leading high-performing sales teams, and delivering measurable business outcomes.

Responsibilities

• Develop and execute a comprehensive business development strategy to achieve revenue and market share goals in the assigned territories.
• Identify, qualify, and pursue new business opportunities within the insurance, virtual healthcare services, and TPA segments.
• Build and maintain strong relationships with key decision-makers at the C-suite level.
• Develop and deliver compelling presentations and service value propositions.
• Negotiate and close complex sales deals, ensuring optimal contract terms and pricing.
• Achieve and exceed quotas and KPIs.
• Analyse market trends, competitor activities, and customer feedback to identify new opportunities.
• Collaborate cross-functionally with marketing, product, clinical, and operations teams to drive sales success.
• Build strategic partnerships and foster collaboration across multiple internal and external stakeholders to support client success and business growth.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 8+ years of experience in B2B services sales, with a proven track record of exceeding targets.
• Extensive experience working with and providing solutions/services to insurance clients, with a strong understanding of insurer needs and market dynamics.
• Deep understanding of the insurance and virtual healthcare services sectors.
• Experience in selling complex solutions and services to large enterprise clients.
• Strong leadership and team management skills.
• Excellent communication, presentation, stakeholder engagement, and client relationship management skills.
• Demonstrated ability to build trusted client relationships and influence senior decision-makers.
• Proven ability to drive cross-functional collaboration and align internal stakeholders to achieve business objectives.
• Results-driven, self-motivated, and highly positive mindset with a strong focus on delivering outcomes.
• Proficiency in business development methodologies and CRM systems.
• Ability to thrive in a fast-paced, dynamic environment.

Preferred Qualifications

• MBA or advanced degree.
• Experience in healthcare services, virtual care, healthcare technology, or related industries would be a strong advantage.
• Mandarin language proficiency is preferred due to regional business requirements, but is not mandatory.