Senior Sales Manager

VHR Consultancy; Kuala Lumpur; On-site; MYR 180,000 - 360,000; Full time

Job summary

VHR Consultancy is seeking a commercially driven Senior Sales Manager to lead its Southeast Asia B2C sales performance. You will own regional revenue growth, strengthen conversions, and develop a scalable sales organization across telesales, field, and customer-facing channels.

You will lead regional strategy, manage distributed teams and optimize the end-to-end customer journey from lead to sale. Travel across Southeast Asia is expected as part of this role.

Qualifications

• Bachelor’s degree in Business, Marketing, Management or related discipline.
• Minimum eight years of sales experience, including at least two years in sales leadership.
• Proven B2C sales leadership with responsibility for revenue, conversion and team performance.

Responsibilities

• Lead regional B2C sales strategy and manage geographically distributed teams.
• Improve the customer-conversion journey from lead generation to sale.
• Collaborate with Marketing to improve lead quality and campaign performance.
• Establish clear targets and conduct regular performance reviews.
• Ensure CRM practices and sales reporting are consistently applied.
• Forecast and report on regional sales performance and growth opportunities.

Skills

B2C Leadership

Revenue Growth

CRM Analytics

Forecasting

Education

Bachelor's degree in Business/Marketing/Management

Job description

An expanding consumer healthcare organisation is seeking a commercially driven sales leader to lead its B2C sales performance across Southeast Asia. This role will own regional revenue growth, strengthen sales conversion and develop a scalable, high-performing sales organisation across telesales, field and customer-facing channels.

The expanding consumer healthcare organisation is seeking a commercially driven sales leader to lead its B2C sales performance across Southeast Asia. This role will own regional revenue growth, strengthen sales conversion and develop a scalable, high-performing sales organisation across telesales, field and customer-facing channels.

What You'll Be Doing:

The Senior Sales Manager will lead the regional B2C sales strategy, manage geographically distributed sales teams and improve the complete customer-conversion journey from lead generation through consultation and completed sale.

Key Responsibilities:

• Develop and execute the Southeast Asia B2C sales strategy to achieve regional revenue, conversion and growth targets.
• Lead and develop sales managers, telesales employees, field representatives and customer-facing teams across multiple locations.
• Manage the complete sales funnel from lead assignment and consultation through follow-up and completed sale.
• Establish clear country, location, team and individual targets supported by regular performance reviews.
• Improve lead response, appointment generation, closing rates, average transaction value and overall sales productivity.
• Strengthen team capabilities in needs-based selling, objection handling, follow-up, cross-selling and closing.
• Recruit, onboard and develop sales talent to support regional coverage and business expansion.
• Work closely with Marketing to improve lead quality, campaign performance and customer acquisition.
• Collaborate with Operations and local stakeholders to remove barriers affecting conversion and customer onboarding.
• Ensure consistent adoption of CRM practices, sales procedures and reporting standards.
• Analyse sales performance, market trends and underperforming areas to implement corrective actions.
• Prepare accurate forecasts and management reports while supporting expansion into new Southeast Asian markets.

What We're Looking For:

• Bachelor’s degree in Business, Marketing, Management or a related discipline.
• Minimum eight years of sales experience, including at least two years in sales leadership.
• Proven B2C sales leadership with responsibility for revenue, conversion and team performance.
• Experience managing sizeable telesales, contact-centre, field-sales or multi-location consumer sales teams.
• Background in telecommunications, banking, insurance, financial services, healthcare, wellness, aesthetics, retail or another high-volume consumer sector.
• Strong understanding of sales funnels, CRM practices, forecasting, performance analytics and KPI management.
• Track record of improving conversion, retention, cross-selling and sales productivity.
• Regional or multi-location leadership experience is preferred.
• Commercially driven, hands-on and effective in coaching teams and managing stakeholders.
• Strong command of English and willingness to travel across Southeast Asia.

Note: Only shortlisted candidates will be notified.