Business Consultant / Sales Executive

PS TECH SOLUTION SDN. BHD.; Petaling Jaya; On-site; MYR 45,000 - 89,000; Full time

Job summary

PS Tech Solution Sdn. Bhd. in Malaysia is seeking a proactive Business Consultant to explore opportunities and be the first point of contact for potential customers, driving end-to-end sales from qualification to closing.

You will thrive in a fast-paced environment, stay curious, and continually seek to improve. Fresh graduates are welcome to take their first step into the industry. Based in Damansara, you will identify customer segments, pitch value, build lasting relationships, and coordinate

Qualifications

• Identify the type and segment of customers which can bring value to the organisation
• Pitch and illustrate the value proposition in order to close a deal and meet sales targets
• Able to build good and lasting relationships with customers to generate more revenue
• Generate revenue among existing customers, including upselling and cross selling
• Operates as the point of contact for the customers brought in
• Make sure the customer’s journey with the organisation is smooth
• Coordinate with various departments working on the same account to ensure consistent service
• Develop client focused solutions to improve customer satisfaction
• Assist with customer requests and escalated if more assistance is needed

Responsibilities

• Identify the type and segment of customers which can bring value to the organisation
• Pitch and illustrate the value proposition in order to close a deal and meet sales targets
• Able to build good and lasting relationships with customers to generate more revenue
• Generate revenue among existing customers, including upselling and cross selling
• Operates as the point of contact for the customers brought in
• Make sure the customer’s journey with the organisation is smooth
• Coordinate with various departments working on the same account to ensure consistent service
• Develop client focused solutions to improve customer satisfaction
• Assist with customer requests and escalated if more assistance is needed

Skills

Curiosity

Communication

Relationship building

Sales mindset

Fresh graduates welcome

Job description

In this Business Consultant role, you’d be responsible for exploring new business opportunities and building strong relationships with potential customers. As the company’s first point of contact for potential customers and a key liaison in the Sales team, you will drive a successful end-to-end sales experience by fully understanding business needs, qualifying the opportunities, and closing the cases.

You don’t need to be an expert or know everything about our industry (even we don’t!). But the work is challenging, fast paced, and always on the bleeding edge. So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.

To top it off, we welcome fresh graduates who are switched on and really ready to make their first step into the industry a good one.

Requirements

What you will do:

• Identify the type and segment of customers which can bring value to the organisation
• Pitch and illustrate the value proposition in order to close a deal and meet sales targets
• Able to build good and lasting relationships with customers to generate more revenue
• Generate revenue among existing customers, including upselling and cross selling
• Operates as the point of contact for the customers brought in
• Make sure the customer’s journey with the organisation is smooth
• Coordinate with various departments working on the same account to ensure consistent service
• Develop client focused solutions to improve customer satisfaction
• Assist with customer requests and escalated if more assistance is needed

How you will need to be:

• Highly curious in asking the right questions to get to the root cause of an issue.
• Able to pick up concepts and technical information, fast.
• Able to read and engage with people well.
• Responsive to feedback and apply it immediately.
• Able to pitch value and benefits with absolute conviction and clarity.
• Able to multitask and switch between tools, effortlessly.
• Be comfortable engaging customers over chat and phone.
• Extremely perseverant and not take rejections personally.
• Having prior strong results and success in winning SME businesses, is a plus.
• Physically located in Damansara.

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