Business Analyst

Ambition; Selangor; On-site; MYR 60,000 - 85,000; Full time

Job summary

Ambition in Selangor seeks an IT Business Analyst to bridge technology and business needs. You will capture operational challenges, document specifications, and guide development.

You will collaborate with faculties, professional services, and technical teams to shape how technology supports the academic community. You will coordinate requirements, review APIs and databases, support UAT, and maintain clear system documentation.

Qualifications

• Degree in IT, Computer Science, Information Systems or related field.
• 3–5 years' experience in IT business analysis or IT project delivery.
• Good understanding of software development, APIs, databases and integrations.
• Proven ability to gather requirements, coordinate UAT, and engage stakeholders.

Responsibilities

• Engage with faculties and business units to capture operational challenges and define tech requirements.
• Document functional specs, process flows, and user stories for development teams.
• Analyse existing systems to identify gaps and propose improvements.
• Collaborate with developers, vendors and users on integrations and upgrades.
• Support UAT to ensure solutions meet business requirements.
• Maintain documentation of system changes, processes and integrations.
• Contribute to evaluation of new technologies to improve efficiency and UX.

Skills

Stakeholder engagement

Requirements gathering

UAT coordination

Documentation

Software development awareness

Education

Bachelor's degree in IT/CS/IS or related field

Tools

APIs

Databases

System integrations

Job description

IT Business Analyst | Selangor

If you thrive at the intersection of technology and people, translating complex needs into practical solutions, this could be the role for you.

Why Apply?

This is a role where your contribution genuinely matters. You'll work alongside faculties, professional services, and technical teams to shape how technology supports an entire academic community - a meaningful platform for those who value lasting impact.

The Role

• Engage with faculties and business units to capture operational challenges and define technology requirements
• Document functional specifications, process flows, and user stories to guide development teams
• Analyse existing systems to identify gaps and recommend practical improvements
• Collaborate with developers, vendors, and business users on integrations, enhancements, and upgrades
• Support UAT, ensuring solutions align with agreed business requirements
• Maintain accurate documentation of system changes, processes, and integrations
• Contribute to the evaluation of new technologies to improve efficiency and user experience

What We're Looking For

• A degree in IT, Computer Science, Information Systems, or a related field
• 3-5 years' experience in IT business analysis, systems analysis, or IT project delivery
• Good understanding of software development, APIs, databases, and system integrations
• Proven ability to gather requirements, coordinate UAT, and engage diverse stakeholders
• Experience working with IT vendors is an advantage
• Exposure to a university or student lifecycle environment is a bonus