Business Administrator

Penchem Technologies Sdn Bhd; Simpang Ampat; On-site; MYR 27,000 - 38,000; Full time

Job summary

Penchem Technologies Sdn Bhd is seeking a Sales & Marketing Assistant in Penang, Malaysia. The role involves coordinating customer inquiries, preparing marketing materials, and supporting exhibitions and events.

Fresh graduates or candidates with minimal experience are encouraged to apply, with training provided to develop multi-functional exposure. You will assist in sales activities, maintain records, and coordinate with internal departments to ensure efficient operations.

Qualifications

• Strong communication and coordination skills.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Ability to work across departments and organize tasks.

Responsibilities

• Coordinate customer inquiries, requests, quotations, proposals, and follow-ups with internal departments.
• Maintain accurate customer records, sales databases, price lists, quotations, and related documentation.
• Support daily sales activities including customer visits, meetings, and presentations.
• Assist in preparing marketing materials and promotional content.
• Support exhibitions, trade shows, and customer events.
• Prepare basic sales and marketing reports and updates.

Skills

Communication

Coordination

Organization

Microsoft Office

Tools

Canva

Adobe Illustrator

Photoshop

AI Agent

Job description

• Coordinate customer enquiries, requests, quotations, proposals, and follow-ups with relevant internal departments.
• Maintain accurate customer records, sales databases, price lists, quotations, and related documentation.
• Support daily sales activities, including customer visits, meetings, presentations, and business coordination.
• Assist in preparing marketing materials, product information, presentations, and basis promotional content.
• Support exhibitions, trade shows, customer events, and other marketing activities.
• Coordinate with internal departments and external parties to ensure smooth sales and marketing activities.
• Prepare basic sales and marketing reports, activity updates, and management information when required.
• Ensure proper filing, document control, and record management.
• Support the Sales & Marketing Manager in marketing and business development activities.
• Support improvement of sales administration processes and documentation to improve efficiency and response time.
• Perform other sales, marketing, and business administration duties as assigned by the Sales & Marketing Manager.
• Maintain confidentiality and professionalism when handling customer and company information.

Additional / Value-Added Skills

• Basic knowledge of graphic design and experience with tools such as Canva, Adobe Illustrator, Photoshop, or similar software, AI Agent will be an added advantage.
• Good communication, coordination, and organizational skills.
• Proficient in Microsoft Office, particularly Word, Excel, and PowerPoint.
• Creative, proactive, detail-oriented, and willing to learn.
• Ability to work independently and coordinate effectively with different departments.

Why Join Us?

• Opportunity to gain multi-functional exposure
• Friendly and supportive working environment
• Training and guidance provided for career development
• Suitable for fresh graduates or candidates with minimal experience

General Duties

• Perform other ad-hoc tasks as assigned by the Sales & Marketing Manager