Business Admin Operation Support

Prucap Dynamic Sdn Bhd; George Town; On-site; MYR 30,000 - 48,000; Full time

Job summary

Prucap Dynamic Sdn Bhd in Penang is seeking a detail-oriented office administrator. Diploma in any field required; the role involves handling client enquiries and complaints, coordinating with insurers on claims and renewals, and performing data entry and record management.

You will support daily office operations in an office-based role, communicate in Mandarin and English, and training will be provided to suitable candidates, including fresh graduates.

Qualifications

• Diploma in any field is required.
• Able to communicate effectively in Mandarin & English (spoken and written).
• Fresh graduates encouraged to apply; prior administrative experience is an advantage.

Responsibilities

• Handle client enquiries and complaints, liaise with insurers for timely resolutions.
• Assist with insurance claims processing and policy renewals.
• Perform data entry and maintain accurate records; produce regular reports.

Skills

Communication skills

Bilingual Mandarin & English

Office etiquette

Education

Diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Minimum qualification: Diploma in any field

Able to communicate effectively in Mandarin & English (spoken and written), as the role involves serving Mandarin-speaking clients

Proficient in Microsoft Office, especially Microsoft Word and Microsoft Excel

Good communication and organizational skills

Responsible, detail-oriented, and willing to learn

Prior administrative experience is an advantage, but fresh graduates are encouraged to apply.

Job Scope:

Client Enquiries & Complaints: Handle client enquiries and complaints professionally, acting as a liaison between clients and insurance companies to ensure effective communication and timely resolution of issues.

Insurance Claims & Policy Renewals: Assist existing clients with insurance claims processing, policy renewals, and related documentation, ensuring timely follow-ups and smooth coordination with insurers.

Data Entry & Record Management: Perform data entry and maintain accurate, up-to-date records, ensuring all information is properly recorded and production reports are regularly updated.

Office Administration & Support: Assist with daily office operations and administrative tasks, including monitoring and maintaining sufficient office stationery and supplies to ensure smooth day-to-day operations

Office-based position

Training will be provided for suitable candidates