Burger Outlet Lead: Fast-Paced Team & Service

myBurgerLab Sdn Bhd; Petaling Jaya; On-site; MYR 40,000 - 65,000; Full time

Benefits offered by this job

Staff meals provided

Staff discount

Uniform

Insurance

Additional leave

Promotion opportunities

Job summary

myBurgerLab Sdn Bhd is seeking a hands-on leader to keep operations running smoothly in a dynamic fast-paced environment. You will oversee daily store operations, schedule shifts, uphold service flow, and ensure the unique myBurgerLab atmosphere.

You will lead and develop your team, train new hires, handle customer feedback with care, and ensure fast, accurate service with high food quality and SOP compliance.

Qualifications

• SPM/STPM/Diploma or higher required.
• 1–2 years of supervisory experience in F&B or similar fast-paced environments.
• Friendly, approachable personality with strong people skills.
• Excellent communication and problem-solving abilities.
• Calm under pressure and adaptable to changes.

Responsibilities

• Oversee daily store operations, including shift scheduling and service flow.
• Ensure high food quality and consistent SOP compliance.
• Lead, train, and develop team members; onboard new hires.
• Manage inventory, wastage, and safety practices.
• Handle customer feedback with professionalism and care.
• Maintain a fast, friendly, and accurate service standard.

Skills

Team leadership

Customer service

Communication

Problem solving

Calm under pressure

Team player

Education

SPM/STPM/Diploma or higher

Job description

myBurgerLab Sdn Bhd is seeking a hands-on leader to keep operations running smoothly in a dynamic fast-paced environment. You will oversee daily store operations, schedule shifts, uphold service flow, and ensure the unique myBurgerLab atmosphere.

You will lead and develop your team, train new hires, handle customer feedback with care, and ensure fast, accurate service with high food quality and SOP compliance.