BUILDING MANAGER

EMPIRE ESTATE MANAGEMENT SDN. BHD.; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Job summary

Empire Estate Management Sdn. Bhd. in Malaysia seeks an experienced Property/Strata Manager to oversee daily operations and ensure common areas and building systems are well maintained.

You will supervise staff, monitor contractors, prepare budgets, review financials, collect maintenance fees, ensure compliance with the Strata Management Act 757, and handle resident issues and AGM preparations.

Qualifications

• Minimum 2 years experience in property/strata management.
• Knowledge of Strata Management Act 757.
• Strong leadership and communication skills.
• Able to work independently and manage building operations.

Responsibilities

• Oversee daily operations and overall management of the property, ensuring common areas and facilities are well maintained.
• Supervise maintenance staff, security, cleaning, landscaping and other service contractors
• Monitor contractors' performance and ensure services meet scope, quality and contract requirements
• Prepare and monitor annual operating and sinking fund budgets
• Prepare, review and monitor monthly financial reports, income, expenditure and cash flow
• Monitor maintenance fee collection and follow up on outstanding accounts
• Review quotations, invoices and payment documents for cost control
• Ensure compliance with the Strata Management Act 757 and relevant regulations
• Handle residents' complaints and coordinate AGM/meeting reporting
• Maintain contracts, maintenance records, and statutory documentation
• Build good relationships with residents, committee members, contractors and authorities

Skills

Leadership

Communication

Independent work

Budgeting

Job description

Oversee the daily operations and overall management of the property, ensuring common areas, facilities, building systems and equipment are properly maintained and in good working condition.

Key responsibilities

Supervise and coordinate maintenance staff, security, cleaning, landscaping and other service contractors

Monitor contractors' performance and ensure all services are carried out according to the agreed scope, quality and contract requirements

Prepare and monitor the annual operating budget and sinking fund budget, and ensure expenditure is maintained within the approved budget

Prepare, review and monitor monthly financial reports, income and expenditure, cash flow, outstanding accounts and budget variances

Monitor maintenance fee and other charges collection, follow up on outstanding accounts and implement appropriate recovery actions

Review quotations, purchase requests, invoices and payment documents to ensure proper cost control and compliance with management procedures

Ensure compliance with the Strata Management Act 2013 (Act 757), applicable regulations, by-laws and requirements of relevant authorities

Handle residents' complaints, feedback and operational issues professionally and ensure timely follow-up and resolution

Coordinate and attend JMB/MC meetings, committee meetings and Annual General Meetings (AGM), including preparation of reports and supporting documents

Ensure all required licenses, permits, inspections, insurance and statutory requirements are renewed and maintained on time

Ability to manage emergency situations and building incidents, including coordination with relevant authorities, contractors and insurance parties

Capability to maintain proper records of contracts, maintenance works, complaints, incidents, financial documents and statutory documentation

Ability to manage the property in a safe, efficient and professional manner and maintain good relationships with residents, committee members, contractors and authorities

Requirements

• Minimum 2 years experience in property / strata management.
• Knowledge of Strata Management Act 757.
• Strong leadership and communication skills.
• Able to work independently and handle building operations effectively.