Brokerage Supervisor

UPS; Sepang; On-site; MYR 67,000 - 100,000; Full time

Job summary

UPS 在吉隆坡国际机场（KLIA）及柔佛州设有 Brokerage Supervisor I 职位，负责监管 hourly 岗位、制订团队目标、执行规章制度并对员工进行合规培训。该岗位需对国际贸易与运输行业变化有良好理解，致力于提升运营效率与客户满意度。

任职要求包含物流/运输相关学历、至少5年相关经验及3年以上管理经验，熟悉海关规章并具备培训能力，具备海关代理认证者优先。公司提供稳定的全职岗位及培训机会。

Qualifications

• 具备物流/运输领域本科或同等学历。
• 具备带领团队与培训下属的经验。
• 具备良好沟通与协调能力，能对内对外进行培训与演示。

Responsibilities

• 在KLIA与柔州负责Brokerage团队的监督与管理。
• 确保代理业务运营符合海关与运输法规要求。
• 协助管理层实施政策并解决问题，提升客户满意度。

Skills

Leadership

Team management

Training delivery

Communication

Education

Logistics/Transportation degree

Diploma/Bachelor's degree or equivalent

Job description

在申请工作之前，请从本页右上角的选项中选择您的语言偏好。

在《财富》世界 500 强组织探索您的下一个机会。 设想创新的可能性，体验我们有益的文化，并与才华横溢的团队合作，帮助您每天变得更好。 我们知道要引领 UPS 走向美好的明天，我们需要具有技能且激情满满的人才。 如果您具备领导自己或团队的素质和动力，那么我们会提供职位供您培养自己的技能并将您提升到一个新的水平。

职务描述：

Brokerage Supervisor I is responsible for managing the workload of hourly staff, developing team goals, implementing and enforcing policies and procedures, and training hourly employees on compliance with regulations and requirements. Brokerage Supervisor I maintains productivity and is well versed on international commerce and transportation industry changes. This position supervises hourly staff.

Job Description

• Responsible for supervision and managing the Brokerage team in KLIA and Johore
• Responsible and accountable for overall brokerage operations in KLIA and Johore
• Support Brokerage Management in implementing policies / resolving issue
• Monitoring and ensuring company and relevant government bodies requirements are in compliance and keeping abreast to the custom's changes and updates
• Proactively engaging with customer in order to increase customer satisfaction by resolving issues in a timely manner to meet customers’ expectations
• Evaluates quality performance to identify process improvements and increase quality levels and come up with corrective action plans if required
• Ensures custom's regulations and requirements are adhered during the entry filing process to reduce cargo delays and costs associated with non-compliance of Customs Border Protection regulations

Requirement

• Diploma or Bachelor's Degree Logistic/Transportation, Others or equivalent.
• Minimum 5 years of relevant Brokerage experience with minimum 3 years of people management skills
• Self-starter and able to work with minimum supervision
• Possess relevant Customs Brokerage Certification.
• Good presentation skills and able to conduct trainings
• A good team player with excellent interpersonal communication skills

员工类型:

永久

UPS 致力于提供一个没有歧视、骚扰和报复的工作场所。