Branch Support Admin (Loan Processing)

Carsome; Kuala Selangor; On-site; MYR 28,000 - 45,000; Full time

Job summary

Carsome is seeking a Branch Support Admin to assist the sales team, handle product, order, and delivery queries, and provide comprehensive administrative support at the branch. You will coordinate with external parties for ownership transfers, payments, and documentation, while maintaining accuracy in records and supporting ground operations.

Responsibilities include inventory management, document uploads, cheque handling, and liaison with financial institutions.

Qualifications

• 1-2 years of experience in Sales Admin in the automotive industry.
• Good communication and teamwork.
• Strong connections with financial institutions.

Responsibilities

• Coordinate with external parties for ownership transfers and payments.
• Maintain documents, receipts, and invoices.
• Manage inventory, keys, and trade plates.
• Assist in dealer document collection and uploads.
• Support admin tasks for sales and branch operations.
• Process cheques, bank transfers, and handover cars.

Skills

Communication skills

Teamwork

Bank relations

Education

Certificate/ Diploma / Degree in any discipline or SPM/ O-Level

Job description

CARSOME is looking for a qualified Branch Support Admin to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales team.

Your Day-to-Day

Administrative Support

• Coordinate with external parties (e.g., insurance, ownership transfer).
• Support ground operations and activities.
• Maintain retail and environment outlook.
• Check and update documents (e.g., Master List, eAuto, cross-check RC status).
• Liaise with authorities for ownership transfers.
• Upload documents to Google Drive and update the order list.
• Handle payment-related tasks: collection, validation, and receipt.
• Request and manage receipts from financial institutions.
• Manage petty cash and general invoices.
• Verify and process car sales payments, parking, and trailer price.
• Print official receipts and petty cash documents.

Inventory Management

• Manage retail car keys and trade plates.
• Monitor key management and stock measurement.

Documentation Support

• Collect, verify, and store documents as per requirement.
• Prepare and upload dealer collection documents.
• Verify and upload vehicle documents into the system.
• Assist in cheque handling and bank transfers.
• Handle seller transactions.
• Assist to receive handover cars from different branches & dealer collections.

Your Know-How

• Preferably Certificate/ Diploma / Degree in any disciplines or SPM/ O-Level with relevant experience
• At least 1-2 years working experience in Sales Admin in the automotive industry.
• Good in communication skills & teamwork
• Good connections with financial institutions